Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
I want to thank Natasha for all the help she gave me. I couldn't decided what vehicle I wanted and Natasha was very helpful during the several visits I made to Rudy Luther Honda answering all of my questions. She is very knowledgeable in all of the details. I would recommend her to anyone looking to purchase a new car
I have bought several Honda vehicles over the years from a dealership in North Carolina. I moved back to Minnesota and decided to purchase a 2018 Honda CRV EX. Natasha was my sales representative. Out of all my experiences over the years, Natasha was the only one to explain all aspects of the new car I was buying, from basic operations to the complex options in the vehicle. I was vary satisfied with her professionalism and knowledge. Knowing that I can go to her with any question and get it answered is very comforting.
This was the first vehicle my wife and I have bought after living in NYC for over a decade. Sue Lano was very easy to work with and helped us make a decision on a new Honda CRV. She answered our questions well and made everything very easy.
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
I was initially looking at Honda Civics from Walser while also planning on looking at used Toyota Corollas. Dan Husbands did an excellent job showing me all my options. He even drove with us all the way to the Toyota dealership to look at Corollas and back to my house to for us to get the old car I wanted to trade in. He was very kind and patient throughout the whole process of me purchasing my first car! Would definitely recommend checking this place out!
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything but that. He was helpful and patient. He seemed like he really wanted to help us figure our what we were looking for. Jeremy Young assisted us with the financing and was the perfect compliment to the level of service that Andrew started us off with. What a team! Jamie Kohn helped over the phone with some e-pricing and differences between models before we visited the dealership. She was very educational and friendly. I will recommend them and Inver Grove Honda to anyone considering a Honda purchase. Thanks for a job well done. Paul and Kate
We desperately needed to replace our thirteen year old minivan. Collette was extremely helpful, kept to our budget, and provided us with honest answers. The used vehicle options and certified pre-owned options were plentiful. We will be recommending Inver Grove Honda to anyone we know who is in the market for a new vehicle.
I was pleased with the customer service experience. All of the employees were helpful. They answered all of my questions. They make sure that you will be comfortable with your decision. I highly recommend this dealer
One of the best experiences we???ve had at a dealership!
by HeatherBrew from DealerRater.com
October 19, 2018
My husband and I went to a couple dealerships before going to Inver Grove Honda but didn???t receive the same hospitality we did here. My husband needed to trade his Jeep that we had purchased only 7 months ago for a truck. Since the Jeep was brand new we were upside down with the negative equity. Our salesman Moe did a great job helping us get a great deal on their slightly used Ford truck they had on the lot. Moe was extremely professional and made us feel at ease. He even bought us food from next door while we waited! Will definitely go back and recommend to everyone we know!
From my initial internet connection with Kari, to working with salesperson Julye -- I have nothing but positive things to say about my dealings with Inver Grove Honda. I will definitely not hesitate to refer friends/family/coworkers to I.G.H. for their next vehicle purchase. I can't wait to drive my new CRV home. Thanks again for the excellent customer service.
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