From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
John was so helpful at showing me the ropes of what the ins and outs of buying a new car and tails. He was very kind and friendly and thorough, I didn't feel at all like there was any personal gain other than wanting to share accurate information and get good people good cars with great deals
My car died and I needed a car that day, I called John because he was very helpful getting my daughter a new car. Told him what I was looking for and he got thing rolling, I was out of there with the new car in 1.5 hours. John really went above and beyond to get the job done. Very satisfied. My salesman Neil went over all the bells and whistles so I felt well versed in what the car had to offer great job all around
Had a great experience leasing my new Clarity from Karlos. The test drive was nice and informative, he went over all of the new features in the car. Had a really great time at the dealer, wasn't pressured or rushed and in the end got what I wanted.
Carmine was a great help. He was very patient with my son and me while we were looking at the cars and took the time to answer our questions. There was never any pressure and he was very honest with us. Ron was also a great help to us. He worked with us to make sure that we were comfortable with the car payments and explained everything to us.
After a few months of dealing with Toyota dealers, I had a reasonable deal in place for a comparable Honda in 15 minutes. I should have went here first. No gimmicks, no hassles. Doug Lazaro was very personable, professional, and obviously dedicated to his job. One of the smoothest car buying transactions I have had. I would rate his service as equal or better than what you get from the luxury car dealers. I will definitely go see Doug for my next Honda.
I???ve been searching for a new car as I???ve been with Nissan for my last three vehicles. Honda of Toms River provided me patience and superior Customer Service!! Steven Servario will take great care of you!! You won???t be disappointed!
I always received great service in terms of quality and price. Everything was explained properly and there was no pressure to get the service done here.
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