The team was great. Rose Kathleen, my advisor, was awesome. It is unfortunate I forgot the name of the lady responsible of the cashier department. She exceeded my expectations. She knows what customer service is about.
The team was excellent!!
The overall service at Braman Honda was professional and customer friendly, I will be back at Braman Honda conducting more business in the future. I recommend Braman Honda for your car service, it's service I haven't seen for some time now.
I have purchased 5 vehicle's here over the past 15 years. My first vehicle was a suburban, I took it in for a paint job and 6 weeks later they called me and said was stolen. They had no sympathy for me at all, said was my problem and that I need to call the police and my insurance company. 3 years ago I traded my 2011 Tahoe in for a Silverado before my first oil change I had to add a quart of oil. I complained about the tapping noise and the loss of oil to the service manager and she said according to GM it's normal for a GM vehicle to use a quart of oil every 3 to 5000 miles. I've been touch if your vehicle needs oil it is leaking or burning it. So needless to say I wish I had my old Tahoe back, no problems at all. You think they would try and take care of a long term repetitive customer and give them a deal. Looks like I'll be driving a Ford or Dodge next year.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Here I was on my endless search for my dream car. Sadly after multiple trips to Miami to see cars that did not live up to the pictures, cars that had much more miles (in 1000's) than had been advertised and unfortunately cars that were not even there. And this was even if they just posted(while you were in route) I so wish I was joking. Well ok, back to Peterson Motorcars of WPB . 5pm on a Friday I show up as they are wrapping up the day. Did I feel rushed, absolutely not, were the quality of their cars top-notch,they most definitely were. Did everyone there just seem more relaxed than your average suit and tie dealership (understatement) Did I buy a car....Yes I Did. And the process was easy, never felt pressured, was given a great deal for a quality Lexus IS350*aka my dream car and YES I drove away in it in time to still have dinner by 7pm. I have purchased many cars in my 50 years of life but the overall experience at Peterson Motorcars I do not think will ever be repeated (oh wait,maybe ...if I go back for another car there in the future) Which I can definitely say ...will be my first stop. Aka...I like Miami but no more making blank trips there to see cars. Thank you Eric and your entire staff. Joseph P. West Palm Beach
My car was subject to a recall and I was pleased that a BMW dealer had opened in Delray since it meant I could have the work done locally. Everything from making the appointment to being provided an excellent loaner to getting my car back when expected went very well.
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
Mauricio Thanks you so much for the another Help.. He helped me resolving the license plate issue and I really appreciate his help.. He has been supporting and following up with the concerned person until this is resolved. Thank you again Mauricio.
Great service every time. Ive seen this dealership go a long way, they have decreased wait times drastically which I am really happy about, although I didnt get my car washed. I think it adds an additional 45 minutes to your visit if you get it washed - so I never get it anymore. Mike Traverse is a honest and transparent representative and he always looks for discounts for me. I wouldnt go anywhere else because they treat me and my car good. One grip I have is in the lobby area the TVs are programmed to the Honda channel, it would be nice to watch something while you await.
In recent days I dealt with both your service dept, and sales dept Had a very nice experience dealing with you guys They seals department help get me get out of a car I was not satisfied with, and into a car I now feel safe driving. The service dept was very professional in handling a situation I was very irate about upon entering.
I came in at the end of the business day having had just jump-started my Honda CR-V. Mike Harris explained that most everyone had left for day. They tested my battery and found it was bad. Mike explained that my battery was under warranty and he would take care of it tonight. After a half hour wait the car was ready. No charges, everything was working. Thanks Mike for your professional and friendly service.
Overall fantastic experience from start to finish. My sales associate was Jonas Bair. I explained to him what my needs and requirements were for a car and he far surpassed my expectations. My wife & I love the Honda Accord we purchased and we'll be returning for our next car.
This dealership had the best prices in the state of Florida for a 2018 Tiguan SEL, hands down. I visited, called, and compared prices at many of them before making my way over. Larson, our salesman, was willing to go above and beyond to make a deal with us. He worked hard to get us at a number we were comfortable with and oversaw the entire deal until we drive off of the lot. Would definitely recommend this dealership and Larson!
I went to another dealer and i was very discourage about getting another vehicle, went home and I was directed to Hendrick Honda by the spirit of the Lord where everything worked out for my good thank you. These are the quality persons like me look for when purchasing, no hassle, sale person was real and was not try to make a quick sale person took the time out to assisted me in making sure i am getting was fits my needs, please, please, please keep up the good work.
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