USAA Car Buying Service Worked Exactly as Advertised
by Lexington Taylors from DealerRater.com
December 4, 2018
Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.
We are happy we leased a new vehicle from Victory Sandusky Honda. Our Sales Rep, Jeannette McGory, Leasing Finance Rep, Ken Noser and the opportunity to meet the General Manager Gene Cappo was a great experience. They are willing to work with you and make you feel comfortable. We recommend this dealership if you are in the market for a Honda.
Susie Smith of Patriot made the experience of purchasing my Silverado truck great and uncomplicated . I received excellent service and I'm satisfied and happy with my wheels and the expert advice I was given about the options. Thanks Patriot and thanks again, Susie
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
I can???t say enough about Ashley and Tim at Princeton BMW. They went beyond out of their way to help me with an emergency situatio. I didn???t have to wait long at all (without an appointment) to handle my situation. They are extremely professional and very helpful. I highly recommend them for everything.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Superb product knowledge and courtesy from salesman (John) to closing "agent".
Vehicle was extremely clean and ready to go when we finished signing.
Smoothest car buying experience I have ever experienced.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
I went in to look at a specific car to see if I would like it in person. Turns out I do! Alex greeted us right away and made the process very easy for me to come to my decision. My payments and total price were made achievable to me plus I received way more for my trade in than I thought I would get. He even answered questions I faced on the upgraded technology via text a couple days later.
A week ago I had gone on-line and requested quotes from various dealerships, not knowing exactly what I wanted but there were things that were important to me. Saturday morning (at an appropriate time) Joe Reid called to find out how he could help me. I told him what I was looking for in a vehicle and he had a couple of models in mind for me to check out, so I told him I would meet him. Mind you I had a list of dealerships to visit and passed a couple on my way to meet with Joe, but I had made a commitment to meet him first. The car I was currently driving was 18 years old and in good condition, but I was ready for something new! My last experience with a dealership was about twelve years ago when my son was 16, and it was so horrible that I never wanted to go back.(That was in the east bay) Joe Reid was so nice and explained everything so well, that to be honest....I didn't want to go anywhere else. We went for a test drive in a model that suited my needs. Not once did I feel pressured to purchase something more than I needed or to commit to something that I really couldn't afford. Not for a moment did I feel uncomfortable, in fact every part of my buying experience went so well that I almost thought it too good to be true!! With-in a few hours I drove away in my brand new Hyundai Kona right off the show room floor!!! I love my new Kona and I would recommend Manly Hyundai to anyone whether they are buying their first car or their last. I also want to thank Hasan in financing for being so nice and understanding when it came to making sure I knew all the warrantees available to me and what I could afford. Thank you, Thank you, Thank you!!! Michelle Oda
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