Our experience at Honda Hyannis was excellent from the start of our meeting our salesman. Peter Stout is a gentleman, easy to work with, answers questions and takes time to explain the technology of our new car. We would recommend Peter to all our friends. Stop into Honda Hyannis and meet him and check out a Honda when you are looking to buy your next car.
We just purchased a 2018 Honda CRV from Hyannis Honda. From start to finish our experience was superb. Peter Stout spent hours explaining all the new features to my wife before she left with the vehicle. I would recommend this dealership to anyone desiring a pleasant, professional approach to customer service.
I me my sales person Frank Phillips while walking the parking lot while my 2012 CR-V was being serviced. Frank asked if I needed any help and I told him I was just looking around while waiting for service. He told me if I has any questions just reach out and left me alone to do my looking. After looking at the newer CR-Vs I thought I would see what it would cost to buy or lease a new CR-V. I found Frank and we started the pricing process. Quickly learned that buying a new CR-V with my 2012 CR-V as trade in was not goin to work and so we talked leasing. Again, it seemed really high. Frank understood what I could afford and went to discuss with his Manager Eddie. Eddie understood!!! He was able to adjust to lease price to one that I could accept. And so I accepted! Until I called my wife who told me absolutely not and she would want to come back and discuss with them. So I gave Frank and Eddie the bad news, left the sales office heading back to service when my wife called back and apologized and said I should go for it. Phew!! So I went back into sales office found Eddie and Frank and told them. I was expecting that the deal was no longer valid as I had rejected their offer. To my surprise all was as it was before and we finished the deal. I bought the car on Friday and picked up my new CR-V on the following Monday. Sean the business manager was able to transfer my special Cape & Island plates to the new leased car. I have had the car for a few days and it is everything I hoped it would be. Great Experience again by Hyannis Honda!!!! I have purchased my 1999 Honda CR-V from Hyannis Honda, my 2012 CR-V, my wife purchased her 2015 Civic and my daughter has leased her 2016 Cive from Hyannis Honda. Very happy with the Sales and Service !!!!!!
Hyannis Honda has always been fabulous, both sales and service. Jason Kustanovitz was excellent, kind and informative. You get the feeling that Hyannis Honda will stick by your purchase and be of assistance AFTER the sale is completed. Jason did that for us.
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