Excellent customer service care by all department staff members at Victory Honda. Sales lady greeted me at the door and we drove my car into the service area. The service department greeted me,offered and brought me something to drink. The service crew took my car and directed me to the Cafe area. No Long wait service was done right away.
We are happy we leased a new vehicle from Victory Sandusky Honda. Our Sales Rep, Jeannette McGory, Leasing Finance Rep, Ken Noser and the opportunity to meet the General Manager Gene Cappo was a great experience. They are willing to work with you and make you feel comfortable. We recommend this dealership if you are in the market for a Honda.
This was my first time getting my car oil changed at Honda. The young lady pulled my car right into the building and took me to the waiting room. She even showed me how to use the (free) coffee machine!. I'm excited to get my oil changed here from now on.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I recently purchased my first vehicle at Roy Schmidt Honda and I couldn’t be happier with my experience! Jake Hotze was the salesman I worked with and he went above and beyond to find me a vehicle that best fit my needs and more! Jake along with the rest of the Roy Schmidt Honda staff was very knowledgeable, informative, and upfront about their vehicles and what they had to offer. After finding the vehicle I wanted, Ben Rohlfing helped me with my financing options and thoroughly walked me through every step of the way making everything very clear. What I expected to be an overwhelming experience turned out to be very straightforward and easy. Thank you for being so welcoming and patient and making me a first time vehicle owner. I look forward to doing more business with you guys!
Joe Tyree has sold us 2 new vehicles. We appreciate his knowledge of the vehicles and the way he is not a high pressure salesman. Joe is professional and considerate and has been readily available to answer any questions we have had after our purchases.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Took my car in a couple of months ago to have my A/C looked at. Zac was the service person helping me. It was the easiest and the most painless service experience I've ever had. I actually never write reviews, but Zac was so friendly and helpful, that it seemed like a disservice not to say something about him. Every experience I've had at Honda of Tiffany Springs has been excellent, but the experience I had with Zac was world class.
Mike was so accommodating at a moment when all seemed to be in shambles following a home invasion where my daughter's keys were stolen. Service was timely, professional and dependable. Thank you for your commitment to what we have experienced with Honda of Tiffany Springs Mike. Your help with the key issue was a huge check off on our long list of returning to a state of normalcy. Thank you!
I took our 2016 CR-V in for service on a Saturday morning. Kevin Selvidge was my Service Advisor. He answered all my questions and the work was done promptly and right the first time. I appreciate the courteous and responsive service and attitude. I'll be using Kevin and his team for all future work on our CR-V.
Kyle Killborne is an amazing sales person I absolutely enjoyed my experience buying a car at freedom Honda because of my sales person.I absolutely will recommend this dealership because of the amazing experience I had with Kyle.
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
Elizabeth Yoo was courteous, professional, honest, answered all of our questions, and made our experience at Kendall smooth and stress free. My wife and I would not hesitate to recommend Kendall to our acquaintances.
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