How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Working with John Gilani has been a wonderful experience. He is very patient and helpful, and I got the perfect car for me. I highly reccomend John G. to anyone looking for the perfect car! Thank you John!
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
Our salesman, Phil was incredibly helpful through the whole process. He didn???t push us to buy or do anything we didn???t want to. I highly recommend him to those that may be interested in a Honda in the NYC area.
My sales rep Phil was fantastic, knowledgeable and patient.
by Vichonda from DealerRater.com
August 5, 2018
Phil took the time to explain all aspects of the Honda lineup. I test drive several cars a and suvs and he knew the details as though he had built them. Just an all around great experience because of Phil. He truly is an exemplary spokesperson for Honda!!
Phil helped me get the perfect car. He was easy going and helped my nerves so much! He even helped me take care of some fees. Awesome place and awesome guy. Thanks Phil!
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