Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I called for appointment for a recall that I received for my 2012 Honda Pilot to be serviced, The service personnel who welcomes me was Paul Mosca. When I handed him the letter from Honda. He first thanked me for not neglecting the mailing letter and took the time to take care of that. This makes me feel valued as a customer. Paul is very professional, courteous. The way he speaks to his customers make them feel at ease. He assures me that my car will be taken care rapidly and reassure me that I have nothing to pay. What makes Paul's service outstanding is the fact that he told me he will check if there were another recall under which your vehicle was flagged for. He invited me to get a cup of coffee.He wants to make sure that I am ok. He came to me a few times to give me a update of the car repair. and sure enough, there was another recall that the Pilot was called for. Paul is the type of representative that encourages t customer o come service their car at Millennium Honda. He is excellent in terms of people relationships. You really need people like Paul in your organization
Great location, great coffee, Great place, great price, even better people, will be back with friends. Couldn’t ask for a more greater time. Thanks again.
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