I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
I went here to test drive a Ridgeline after previously speaking to internet department Scott Collins. They offered to value my car for trade in. I had previously shopped around and got OTD quotes on Ridgelines and Surprise Honda in the end had by far the lowest price. They also valued my trade in a lot higher than anyone else.
I was ready to buy, but wasn't going to unless it was a deal I couldn't refuse. Well I got that deal. Jorge in finance was very nice even during a couple back and forth haggling sessions ¿. Overall I will definitely be back here to get my wife a suv in a few years! Oh and the Store itself is very beautiful and I appreciated the nice Starbucks machine! Thx!
Best Car Buying Experience
Came into to Surprise Honda after shopping some other dealers in recent days. Met with Jeff Pordes who was extremely professional and helpful in showing me the type of Mini Van I was looking for.
The best part of the car buying experience was the no hassle no nonsense and was in and out in a matter of time.
The facility was brand new and would recommend both Jeff Pordes and Surprise Honda when purchasing either a new or pre own car.
Scott and everyone at Surprise Honda were fantastic. They truly went the extra mile to earn a sale out of service--not haggling and negotiation. If you're looking to haggle and deal, go elsewhere. If you're looking for a painless buying process at the best possible price, Surprise Honda is the place for you.
I am still on cloud 9. Want to thank Jeff Pordes for all his help and for hanging in there while the kinks were ironed out. Over all, it was a very smooth process and I drove away with the car I wanted.
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you.
Purchased a used Cadillac. Sales process was good and price was competive. Unfortunately, experience was spoiled by Finance dept insisting on making his 15 minute pitch on extended warranty, which I asked not to cover as these are way over priced. In this case $14,000 for 2 extra years. When I laughed out loud, Roy got mad. On top of everything, we paid cash for the car.
Good dealership, good inventory ... just be prepared for their "mandatory" sales pitch on extended warranty.
I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with was professional, personal and had my best interest at heart. This dealership makes the experience of purchasing a car enjoyable instead of a hassle. I would recommend this dealership to anyone looking for a new vehicle.
When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby listened to my issues and made sure I understood everything that I told him. He also put it on the repair order that way so the technician would understand what I explaining. They performed my service promptly and found what I was complaining about and then he contacted my warranty company for the ok. I did bring my vehicle back 2 days later for the repairs and the experience was exceptional. Thank you
Will has a pleasant attitude & is willing to listen. Will is attentive, courteous, friendly & positive. He answers questions & explains the process. He has a welcoming demeanor & his genuine interest for the customer is felt. I would recommend him without any hesitation.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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