Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up with a rental car and kept us updated on the progress of the repair. I highly recommend Mike and Team Toyota service department.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
We have been buying/leasing vehicles for our family for 16 years through Piazza Honda ! Always have had a wonderful experience with our salesman Frank Crinite! He really understands exactly what you want and goes above and beyond to get the job done ! Every employee at Piazza Honda of Springfield treat you like family!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Recently had the opportunity to work with the team at Piazza Honda of Philadelphia in leasing a 2018 Accord. They made the entire process feel very comfortable – from the sales team all the way to the management. The team goes out of their way to make you feel like you are part of the family. They took the time to make sure every question was answered and by the time I signed on the dotted line, I felt very confident in my new purchase. I would recommend anyone in the market for a new or used Honda, check out the team at Piazza Honda of Philadelphia!! Special thanks to Danny Pezzetti, Vincent Iulianetti, Khaled El-Naccache, Dave Miller and Ross Polinow.
Joe Lewis is sales was absolutely fantastic! He made the buying process easy with my best intentions in mind! He did everything he could in his power to get me the best deal possible on my new civic! Highly recommend Joe to anyone!
This is my second Honda that I have owned. Three years ago I leased a Honda Accord from Dan Pezzetti. My experience was so enjoyable when the lease was up, I went back to Danny and we spoke, he showed me around and I test drove the Honda Fit. I would not have made this purchase without Danny’s help. He was knowledgeable, friendly and very patient. I highly recommend Danny Pezzetti to anyone who is looking to buy or lease a Honda.
by Lisa Weidenmiller/Ballentine from Philadelphia Pa
November 1, 2017
When I went to buy my car I thought it was going to be nothing but problems and not the case at Piazza Honda. Gene took the the time to make sure that with my crazy schedule he could see me leave happy and went out of his way to help me. On his own time answered my questions and kept in contact with me while I worked and I left a satisfied customer,I would recommend that if your buying a car, you need to be treated with people who are kind and respectful, like the team at Piazza off Essington Ave!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
Frank Crinite came highly recommended and he did not disappoint. The entire process was efficient and easy. Frank removed all stress from our leasing experience. We were in and out of the dealership in under 1 hour. I would recommend him and plan to in the future. Love our new Pilot.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
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