Although the waiting room was pleasant it took 3 hours for the airbag issue, correction of front lower arm bushings and a new cabin air filter. Also, I had scheduled this work for Monday (Nov 26), but ???somebody??? put the wrong date in the computer. To be fair, you rescheduled this appt. for 2 days later.
I received a recall repair from the Honda headquarters. I contacted the local dealership in Jefferson City and they set up an appointment. They provided excellent service, including the shuttle service dropping off and picking me back up from my office when the repair was complete. Great people to work with!
Eddie "The Green Mile" Brown made buying a used car a walk in the park. I gave him the budget I wanted to stay within, and the vehicles I was interested in and he made everything else fall into place. He approached me outside and from the moment I walked into the dealership from the moment I walked out he was not once pushy or annoyed that I was not the easiest customer. His name was on the door as "Salesperson of the Month" which, Ill admit, was intimidating at first but after spending 10 mins with him I could see exactly why. Eddie could sense that I was nervous about buying a different vehicle and he continuously reassured me that I would not leave unhappy. He was right! Thank you Eddie for the best car buying experience yet and thank you Honda of Jefferson City for taking my hunk of junk off of my hands and getting me into the perfect new (to me) vehicle. I will definitely recommend both Eddie and Honda Jeff City to all my friends and family.
I went for a regular oil change and tire rotation. The service writer discovered a recall on my van. He checked on the parts and scheduled the work to be done. After a realization by the mechanic that the work was not going to be finished before closing , Mike put me in a loaner car so that I could go home and return the next morning when the work was completed. He arranged for a complementary car wash so my car was ready to go the next morning.
I just purchased my first vehicle and I???m so glad I came here. Miguel was very laid back and helpful. I gave him my budget and what I wanted and he helped get it all. He was patient and walked me through the whole process!
I needed a new mirror for my 07 Honda Civic. I was going to attach it myself (only 2 screws), but once I got home, I realized there was a part that needed removed first. I called them and they told me to drive through the service lane. TJ quickly removed the part, as well as put the whole thing in, for free. Everyone was so polite and willing to go out of their way to help me, just for a little part! It really makes me want to go back if I need a new(er) car in the future.
I can not say enough great things about Ben and nick. Ben made sure we got a top quality vehicle that suited our needs. The proceedings with both him and nick were very honest and straight forward. They were able to answer any and all questions that we had. I could tell their priorities were Making sure we felt good about our purchase and the financing not their commission. Will recommend Columbia Honda to all my familu, friends, and associates.
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