Robert Doolittle provided an excellent sales and service experience for us with our purchase of a new Pilot. Most impressively, he got us out the door as quickly as he could on the day of purchase/delivery because we had 2 young children with us and the visit went past lunch time. He then followed up by driving to our home the following business day to spend time orienting us to all the vehicle settingx and features. He has been in constant contact to answer questions and concerns during this first week. We love the vehicle as well as the service he has provided.
My battery died and erased all codes to my 2009 Honda Odyssey. I could not figure out how to input the codes after my battery was replaced. I took the van to Honda of Spring and met Master Tech Elliott Davis who had the codes input including the power window codes in minutes. His expertise and knowledge was impressive, he was polite, informative and efficient. I really appreciated his help and kindness. A great employee of your company.
All staff was helpful in making sure we chose the car that would suite our needs. Since our car was fairly old the sales staff took the time to inform us of the new tech/features that were available and showed us how they worked. The Finance staff we very helpful in explaining the warranty options and making sure they they fit our needs. Would recommend.
Recently, I had to get a few keys made for my honda odyssey. Normally this task is an unpleasant experience dealing with parts managers, and parts counter people. However, this was not the case when I dealt with Honda of Spring. First off, I met the Parts Manager Mr. Sal Serna. Who not only got his peolple to get my keys made fast, but also he directed me to a sales person to contact when I am ready to buy a new odyssey. Thanks Sal. Your the best!
Robert Doolittle helped me. I have bought so many Honda before. He is the most professional sales I have ever met. He is good at every step. He knows the car well, he knows my need before I aware of them. I will type more if I am not typing on my cell. Anyway, very impressive job!
Efrain was an amazing salesperson, who made the buying experience enjoyable. Ana made the signing process quick, but thorough. I left the dealership feeling knowledgeable and secure about my purchase. I will definitely be recommending Community Honda to my friends and family.
Brought my Honda Accord to Community Honda Dealership on a Saturday because the splash guard installed under the engine compartment had broken loose and was dragging on the ground. Service Advisor James Chesser took my service order and had the service technician remove the damaged splash guard. James advised me that the dealership would have to order the replacement parts and the expected delivery would be Tuesday of the following week. I drove my vehicle home and returned it to the dealership on Wednesday for the installation of the new splash guard. Thank you for allowing me the use of my vehicle until the part was available. James is very professional and courteous. This is not the first time James has provided excellent customer service to me in the repair and maintenance of my Honda.
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
Although the whole process took 8 hours to finish but eventually calvin and the whole spring branch Honda staff got it done. Calvin was very patient from the beginning till the end. I felt like calvin was never looks discouraged although the process had a lots of up and down moments. God bless Spring Branch Honda.
I had a very wonderful experience with spring branch Honda and Calvin Tran. Very professional and straight forward with the whole buying process. Calvin's took the time with the process and was very patient with us and very knowledge about the cars.
Well, I didn't know what to buy when I came in but gladly I meant Calvin, he was a wonderful salesperson which make my overall buying experience fun and easy. He took the time to over all the models and trim level, and answer all my of questions in a nicely manner. At first I was hesitate to come to spring branch Honda after reading the reviews online, but I took a chance on them, surely it definitely the best decision i have make this year.
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