This was one of the most enjoyable experiences I have had in purchasing a car. Adrian was respectful, listened to me, and allowed me to make the decision. Scott fully explained all the paperwork with no delays. I can smile when I think of Honda of Columbia.
Adrian Nedelea was my Sales Consultant. He is very professional and yet very friendly and patient answering all my questions. Everything went smoothly once I met with Adrian. My only complaint is that my husband and I arrived a little early and the receptionist was not very friendly, but did go check to see if Adrian was in yet. She came back to say he was not in. After waiting 30 minutes, I texted Adrian who had been there since 9am when we had an appointment. The receptionist had not followed up and was perhaps just a "fill in." Adrian said he had asked the receptionist whether anyone had asked for him and she said "No," which wasted a lot of our time. I think the first "receptionist" was maybe just filling in. Need better receptionist training! This is an important first impression for your customers. Otherwise we were very impress by all of the other staff and especially Adrian Nedelea.
I stopped in on a whim one Saturday and test drove a used Honda that I ended up buying. D'Warren Daniels was my salesperson, and he was most pleasant to work with. He and the dealership went out of their way to make this a good buying experience for me. (I had not bought a car in more than 13 years!) I highly recommend working with D'Warren and I have found this dealership to be excellent in customer service.
Dwarren very professional and helpful. He was attentive to my needs and very understanding. He went above and beyond for me to get vehicle I was looking for. He's an amazing salesman at Honda of Columbia. He did an outstanding job. Also my finance manager Mr Jeff Joseph was the best at everything work for me. Mr Joseph definitely know his job will go above and beyond and take care of you. I highly recommend Honda of Columbia for any car purchase, they have an excellent team and will take care of from begin to end!!!! Very Professional team!!! Thanks again!!!
We looked online for a month researching cars to replace ours. After shopping around and comparing we came to Honda of Columbia, Lexington, and found the car we wanted. We got a great price and the process was very easy. There was no typical "car salesman" theatrics and haggling back and forth. We highly recommend Honda of Columbia
We loved working with Danny Koon. I really enjoyed the experience. We had some noises that Danny worked with the service department to resolve. (Spare Change in the door panel and marble stuck underneath the seat) Even after we drove the car home and noticed the A/C not cooling well, Danny had us bring it back so that the service department could resolve the problem. He never questioned our concerns. He always worked to make sure we were happy with our purchase. I am glad that we purchased from a dealership and a salesman that stands behind the vehicles that they sell.
We have not graced a new car dealership in several decades. We were not sure of the process or how much high-pressure sales we would experience. Our sales associate, D'warren Daniels, was superb: courteous, professional, and he knew his product. No pressure at all. We looked at several models and the Sales Manager, Chris Burns, personally provided assistance on the Honda incentive that we accepted. Seth Nortey handled the financing application and explained everything thoroughly. This was a totally pleasant and productive experience from beginning to end.
We bought a new Honda Pilot yesterday and can't say enough about a wonderful buying experience at Midlands Honda. We have dealt with rude dealerships, delearships that never got back to us...never a positive impression. This dealership is different! Down to earth salespeople who knock themselves out to make sure you are happy with your purchase and excellent customer service with the finance office. We drove 1 1/2 hours to buy our car, and promise you we will be doing it again just to give our business to this place! Adonis Davis was an excellent sales rep, along with James Pratt and Wayne. 5 stars! Claude who handled our paperwork had the best personality and had us leaving with a smile.
Customer service was excellant.Service was complete in the estimated time frame. It was a nice experience and I would recommend using this dealership to anyone owning a Honda or any other car/truck/SUV. Plus the extra advantage is watching a movie in their mini theater, or playing games for the children.Free coffee and popcorn.With all ther amenities you almost hate to leave once your service is complete!!!!
I bought two cars on the same day - a CRV and an Accord. When I bought the oil change policy the finance employee told me I could my get oil changed at the Lexington dealership closer to my house. Lexington said no. When I went back to Midlands the finance guy was no longer working there and the new guy wasn’t getting my problem resolved. Queen to the rescue. When I called Customer Service she took charge and shortly thereafter my refund check was in the mail! Thanks Queen!
Claudette Green truly puts customer first in Customer Service. Purchasing a vehicle, let alone a Honda was not in the forefront of my mind. However, due to her approach to customer service, knowledge of product and genuine care, we are looking forward to our Honda purchase with her and Midland Honda in the very near future.
We went to Midlands Honda to get our service and ended up leaving with s brand new Honda Accord EXL. Jack Twitty was our salesmans and he was professional in every respect. This is our 2nd Honda and I recommend seeing Jack at Midlands Honda for your car needs!
When i was thinking the worst about me not being above to get a car midland honda give me hope the was great very easy to talk to very easy process not a long wait they get you in and out with a car if you want to get a car go to midlands honda great place and ask for any of they sales representative also thank you Mrs. Claudette you was great as well i love your atmosphere and all.
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