Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
The service staff come out to greet me as I pulled into the service department. They all were courteous and addressed the problems I had with my SUV. It is rare to go to a service department and be greeted as you come in. You usually have to go look for someone to help you. Great job Service Department. Excellent Team Work
The Sales Associate & Finance people were so helpful. This is our 1st Honda purchase, so we had a lot of questions. They not only answered all of our questions, but when above & beyond our expectations. They successfully obtained the color Honda CRV that we required and made the warranty package match our needs. Our experience was so pleasant and I look forward to purchasing my next lease from Honda. We love our purchase. Thank you!
The person who checked me in was amazing and extremely kind and thoughtful of my disability. He gave me a discount and actually took the time to show me some features on my car I didn't know how to use. Only had to wait 55 minutes and it was done. Their lounge is amazing, stocked with all kinds of breakfast items fresh coffee at a finger tip and a tv to watch too. I highly recommend Honda of Poway to anyone - great place!
by Barbara Bisserier from Solana Beach, California
October 5, 2018
I worked with Gary during my first transaction and now again for my second transaction. He is the personification of what you want in a representative. Not pushy, hard sell, or upsell. He will sell you the best fit for your needs. Made my transaction easy and I had my son on the line as well to go over all the pricing figures to make sure it was a fair price. He put his stamp of approval on it. Honda is my go to car. I am older and a small person. Love the fit of this car for me. Nice power for a little car, easy turning radius, and parking is a breeze. The new features can be hooked up to my IphoneX and I love it. The side camera for blind side is a godsend because often I have come close to an accident when someone was not in my line of vision. This makes the car even safer. Love the cloth seats - durable and more comfortable for me than leather. Fits my body perfectly. Ask for Gary and he will ensure you get your money's worth and go that extra mile for you. He is highly rated.
A couple things contributed to a painless car-buying process. One was using the CostCo Auto program which provided upfront pricing. The other was the Poway Honda sales consultant, Brian Mallow. Brian is very knowledgeable about the cars and features and was very patient explaining and re-explaining how to use the features. He was excellent providing updates through out the process while I was waiting for the car to arrive and following up now that I have the car. I highly recommend using the CostCo program and Poway Honda!
I checked in for my appointment and was greeted by two friendly technicians. They entered my info and asked if I needed a ride somewhere or would be waiting for my car. I told them I was kind of waiting at the cafe across the street. Call me on my cell. They did and car was ready I less than an hour all clean too.
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