I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
Exceptional service! Friendly , reliable staff!. Would not hesitate to recommend Bosak for your service needs.vAppointment was on time. Reliable and accurate estimate on time of service Went above and beyond to make sure dcpepeidnce was wonderful!
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
After a long, grueling process of shopping for a car at Billion Honda in Iowa City, my father and I decided to leave their store to look at a car at Zimmerman we had been eyeing to check out. My father used to work with Marty, so that made me feel a lot more comfortable going through him. The process with Marty was so much smoother and up front. We had an excellent experience and got a solid quote of exactly what I was aiming for. This was my first big car purchase and bought a 2015 Honda Civic lx, and I couldn???t be happier with the decision. Thank you so much!
Purchased our first Civic (not our first Honda) from Eli. The entire car review and purchase process was seamless. Knowledgeable, professional and personable team - Eli and Chyrlyn. Made to feel like we were the only customers in the Dealership - not rushed, not made to feel like the clock was ticking. The follow-up, paperwork signing process, review of car features and offers to come back and learn more are greatly appreciated - exceptional positive customer experience. We have found our Honda partner here in Omaha! Thank you!
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
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