Your service tech (Roy) was actually interested enough in the problem I noted to take the time to do a test drive with me so he could be sure he understood my concern. It was obvious his goal was to fix it, not pass it off as a non-issue. Service writers were also professional and took the time to work with me.
We have bought a couple vehicles from Rick over the years and he has always been there to provide whatever service/information was needed in an expeditious manner. He does not hesitate to go the extra mile for the customer which is why we continue to return to First Team Honda to purchase our vehicles. Want to take this opportunity to say THANK YOU VERY MUCH RICK FOR ALL YOU DO FOR US!!!!!!!!!!!!
Rick Riddle is the top salesman in our opinions. We have bought 5 hondas in the past 7 years, 3 of those were in a years time. We have a 2016 CRV and a 2017 Ridgeline. But i must say if it wasnt for Diane Johnson in the service dept we wouldnt be buying from there. Diane has gone above and beyond to make the service pleasurable. She has a very good attutude and always friendly. KEEP UP THE EXCELLENT WORK DIANE and RICK!!
I must say out of many car buying experiences this was definitely the best! D.A. Young and the Sales Manager Mark B. are such a dynamic team!
Great atmosphere, great company, smooth transactions, and great price.
Thank you for providing the great service you have all these years with not only my Honda CRX back in 96 but all my vehicles I have owned since then. Because you have been so good to me all these years, I don't know what it's like anywhere else. The pick up shuttle is a huge convenience!!
I am very much pleased with my experience with First Team Honda. I talked with the Justin over the phone after looking at the website. He was very helpful. Then I decided to come by and was Helped by Michael. He did not put any pressure on me just confirmed my previous research. Even though I did not buy from Honda I was sold on the First Team experience.So, I came back to First Team the following week;but this time it was First Team Toyota. Mrs. Clarence Johnson continued that great, low pressure customer service. I found a beautiful gently used Toyota Camry. First Team is awesome! With the lifetime warranty on engine and power train on certified vehicles and great sales people,why would anyone buy somewhere else?
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