Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
I learned about Alison through a women???s networking group on Facebook and she was so responsive throughout the process. You can tell she values customer service and does a lot of little things along the way. She will go through all the car???s features when you test drive and really knows her stuff! I look forward to working with her again years down the road.
If I could give more than 5 stars, I most definitely would. Looking to buy a new or used vehicle? Trust me, you're in great hands here!!! I'm speaking from experience. Great customer service and Professional. Thanks you're the best!
Daryl felt like my advocate in the sales process, he was incredibly knowledgeable and understood my concerns/needs perfectly. I never felt like he was pushing me into something that wasn't right for me.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
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