Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Stacy Crabtree was a tremendous help in guiding me through the process of purchasing my first vehicle. My husband has always handled this process, but with his passing I was dreading doing this on my own. My son was a great support, but Stacy was very kind, patient and understanding through the entire process. He never pushed me or pressured me, but answered every question and eased my uncertainty. Each person I spoke to was very kind and helpful. I think the other gentleman I talked with was Rick but I'm not sure, I'm bad with remembering names. I have already recommended Stacy to a friend of mine needing a new SUV. Thank you Kia for your help in this difficult task for me!
Could not be happier. Randy was friendly and knowledgeable and great to deal with. This is my 4th Accord and the 3rd from Hagerstown Honda. I got what I was looking for and then some. Thanks to Randy and Ian.
As always it is a pleasure to work with such an amazing group of individuals and Kyle is a super sales person to work with. He is always there to answer questions and as usual has made our return visit easy and without a lot of back and forth on pricing. As a return customer Kyle remembers and always knows just what we are looking for in our vehicles and never disappoints us. We would highly recommend Kyle to anyone interested in purchasing a vehicle.
I hate spending the $ on a new car but Hagerstown Honda made it a very pleasant experience! All staff was extremely helpful and knowledgeable and took the time to explain everything in great detail. I highly recommend Hagerstown Honda!
I went there with a car in mind, and planing on buying it the same day. Scott Wright went over everything and made sure I got what I was looking for, they all made the process very easy!. I totally recommend them!.
We bought our last Honda 10 years ago and didn't hesitate to reach out to Micah Youngbar for our next purchase. He is knowledgeable and friendly. Simply gave us a good price and we were in and out without any unneeded sales pitches. He listened to what we were looking for and didn't try to put us in something else. We look forward to working with Micah again!
I found them online and they called. I looked at their inventory and found the van I wanted. I am a mom of a combined family of 6 kids. I went through a horrible divorce several years ago and finally on my road to financial recovery. They were amazing with financing and getting me the vehicle that fits my lifestyle. Thank you all from the bottom of my heart. You all are amazing.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price.
My experience working with Mr. Scholl was wonderful. We had kept in touch over a years timeframe with my interest in a new vehicle. He was very helpful with expertise and recommendations. Very thorough! Looking forward to recommending him in the future!
Bought a new 2018 CRV....this is my 5th car purchase from this dealer and my fav salesman Greg Keihl. The purchase went very quickly with no problems at all. Picked a new color car this time and really love my new baby! Love their service department as well and look forward to more business with these great guys!
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