Salesman Eric Hess was the epitome of customer service. Helpful and professional, Eric really assisted us to find a vehicle that we were looking for. Our first choice had just received an offer in on it so Eric suggested a few more in our price range. He never pushed us to go beyond our budget, but listened to what we were looking for and was respectful of our financial limit.
We never purchased from Hess before, but some friends had and reported a great experience. Additionally, our mechanic said that Hess was one of the few honest used car lots in the Quincy area. That meant a lot to us.
The other attractive thing about Hess is that they do actively maintain their web site and the vehicles on there have great photos and descriptions. That was really helpful as we researched website after website. Some places no longer had a car available or only one or two photos. Hess had multiple shots and angles (read: nothing to hide) and their inventory was very accurate.
Overall, Hess was great to work with and if we are ever in the market again, we won't waste our time with other places. We'll be back and we'd recommend them.
Very comfortable riding van. Solid!
by Bill K from The Villages, Fl
January 1, 2019
Ride is very comfortable and solid. Feel very safe in this van. Really like this Van! Had other brand vans in the past but this one is far above the others in ride and comfort and quality.
In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
Never felt more Dad than I do now!
by wooten15 from Trussville, AL
December 15, 2018
I sold my Bad A truck and transported to a minivan to haul the entire family and then some. After much research I decided to go with the Honda Odyssey! I couldn't be happier. Great comfortable ride and space for everyone. Oh and cup holders for days! It was tough to let the truck go but the Honda Odyssey is the way to go for this dad of 4!
I worked with Andy. He was very upfront and willing to work with us and make sure that we were satisfied. They agreed to include a back up camera with the purchase price when we expressed concern about the vehicle we were interested in not having one.
Easiest Family Car to Drive
by Wookiefan from Los Angeles, CA
December 30, 2018
I loved owning this minivan. It handled great, was easy to pack with two kids, two dogs, and two bulky car seats. Easily seated three adults in the third row. Great on road trips. Biggest drawback was it only had one USB port and it was in the glove box. Did have plenty of power outlets and cup holders. Very easy to move seats or remove seats for carrying larger loads.
After several issues at other dealerships and several long hours this one came through above and beyond what was expected. The staff was friendly helpful and went out of there way to help us find what we needed.
Most reliable car
by SportsGV from Dallas TX
December 19, 2018
this car meets all my need, this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need
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