I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
This is a very professional and well qualified place, They were extremely friendly and professional. I've got Maserati Levante and it has it all, looks, performance and comfort. The growl of the engine puts a smirk on your face that will make you take the long way home. I highly recommend this place to anyone, you will be satisfied and will continue to do business with them.
Very helpful, took lots of time with us, answered our questions and were very knowledgable. They didn't ever pressure us and were willing to just show us whatever we needed to know. Thank you, Loura, David and Pat and the serviceman who took time out to come and explain to us about the hybrid. Thank you! Dave and Marcia
Amazing experience Luis salesman was so helpful ,service was great everything was more than an excellent ,highly recommended this place,Definitely will come back.. If I can give you the 10 stars I will do thatPlease continue to do great job
We just bought a 2014 Mitsubishi Outlander Sport from this dealership. We worked with Henry, who was incredibly helpful and easy to work with. He really listened and was fun to talk with. Freddie did our financing, and he made the process quick and easy. It was actually an enjoyable experience! There was no pressure whatsoever to buy, and we got more than we expected on our trade-in. Even after adding a few of the additional service options, we got a really great deal. And we love our Mitsubishi!
I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
Our salesman did a superb job. He made us feel right at home and was very knowledgeable in answering our questions including a lot of new information about the vehicle which we did not know.
I actually had some issues with a current car. Not only did they help me with this, they even helped me get out of the current car and into something new. Margarit in the Service Department was very Friendly and the sales person Joe Walker that sold me my new car, was great to deal with, let me test drive all cars, with no pressure and pull available options for me to make a proper decision.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
by Mariannak...returning customer from Hicksville, NY
August 8, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
I am pleased with my recent purchase of a 2018 Honda Civic from Key Honda. I enjoyed working with Kyle and he certainly is a an asset to have on staff at Key Honda. He is very easy to work with, helpful with all questions, & knows the product. He also kept me informed. I definitely would refer other folks to him. Andrew was also very good to work with on the finance end and is an asset to Key Honda. There is a lot to unpack on his end of things and he made it easy for me. I interacted with Dallas briefly in the beginning and he was quite helpful and pleasant as well. I have driven Honda for the last two cars that I have owned and hope to be as pleased with this car.
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