This was one of the most enjoyable experiences I have had in purchasing a car. Adrian was respectful, listened to me, and allowed me to make the decision. Scott fully explained all the paperwork with no delays. I can smile when I think of Honda of Columbia.
Adrian Nedelea was my Sales Consultant. He is very professional and yet very friendly and patient answering all my questions. Everything went smoothly once I met with Adrian. My only complaint is that my husband and I arrived a little early and the receptionist was not very friendly, but did go check to see if Adrian was in yet. She came back to say he was not in. After waiting 30 minutes, I texted Adrian who had been there since 9am when we had an appointment. The receptionist had not followed up and was perhaps just a "fill in." Adrian said he had asked the receptionist whether anyone had asked for him and she said "No," which wasted a lot of our time. I think the first "receptionist" was maybe just filling in. Need better receptionist training! This is an important first impression for your customers. Otherwise we were very impress by all of the other staff and especially Adrian Nedelea.
First off I just want to say thank you to the whole team at Galena Chrysler Jeep Kia Columbia. My certified sales consultant Kayla Butler was amazing . Also the finance manager and team as well. They are credit for all credit types and are true to their words. No gimmicks or tricks just straight facts. They will even deliver your car to your home or office. Which I definitely took this offer from me living in Greenville SC. The process was easy and immediate follow up. They are the best automotive dealer on the East Coaat I would say. Much better than all local dealers in the Greenville Spartanburg Easley and Anderson area. If you need a new reliable car with all the bells and whistles go see the Galena team in Columbia SC or better yet just contact them online. They are a dealer that will respond to internet customers. You guys are great!!! Keep up the good work!! July 9 2018.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I stopped in on a whim one Saturday and test drove a used Honda that I ended up buying. D'Warren Daniels was my salesperson, and he was most pleasant to work with. He and the dealership went out of their way to make this a good buying experience for me. (I had not bought a car in more than 13 years!) I highly recommend working with D'Warren and I have found this dealership to be excellent in customer service.
Chanell was very friendly and helpful. I'm looking forward to getting a vehicle from there in the near future.
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