Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Been awesome So Far!
by jrich from Dayton, OH
November 20, 2018
is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use
The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
I was thankful that Adam was not like the car sales folks I have encountered in the past. He was available to answer questions for us and simply provided us with the path to purchase the vehicle we had selected.
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
Prompt response and no haggling brought us to Germain
by TripletMom from DealerRater.com
November 29, 2018
To save time for the used vehicle I was looking for, I reached out to several dealerships online at once. Adam at Germain was quick to respond and pleasant to work with before we even arrived. Meanwhile, other dealerships with more mileage at a higher price point were playing games. Big turn off! Adam earned our business. Everyone at the dealership was very pleasant and accommodating to my 4 year old triplets to help keep them entertained on a busy day at the dealership.
Columbus Auto Source was extremely helpful and patient throughout this car buying process. They were able to happily assist every step of the way. I am very thankful for their help and would recommend this car dealer to all my friends & family!!!
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