Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Very reliable car and good in gas
by Sulena from Downey, CA
December 3, 2018
I love the gas mileage for an SUV
Very comfortable to drive
Very spacious and lots of leg room.
3rd row is a plus
I love it!!!
I came to this dealer To lease a Honda SI and my man here dealt with everything perfectly!! He???s fast at what he does. I was having trouble with my insurance sending some paperwork and he made sure the insurance sent it on time so that I can get the car the day I wanted!! He goes above and beyond when it comes to helping the customer!! Give my man a raise. He deserves it!
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Purchased a new CR-V today and had the pleasure of dealing with John Fitz the senior sales rep. The entire time spent there I never once felt like I was dealing with a salesman. It was first time in almost 50 years I felt comfortable buying a new car as if from a family member or friend. Never pressured me and pretty gave what I asked for in reguards to my trade. Rich Sr. Was a pleasure to deal with and made the process so simple. These guys are a class act and I would highly recommend them.
Great service from Lee Diamond.
It felt like a nice place to do business.
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
The sales staff provided a reasonable, honest offer on the purchase of the vehicle I was in which we were interested. They followed through were the offer. When it came time to pick up the car Brian patiently reviewed all the functions of the vehicle.
Chris Glen and the technicians provided outstanding service...as usual!! You have an exceptional service department. I especially liked the information provided by Chris regarding tire wear. Planning to include tires on our next service visit. Thank you!
Top Notch Service at Herb Chambers Kia of Burlington
by 3kiafan from DealerRater.com
November 27, 2018
As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
Hello. My name is Scott Fortunato, I recently purchased my 2016 Honda H-RV. I love my new car and am completely satisfied with my purchase. I???ve been in the market for a new vehicle for the past 6 months. It was a long and hard search to find my perfect vehicle and I was able to do that with the help of GIANCARLO GIOVANNUCCI and RICHARD A. CARTER. These two gentlemen are the best car salesmen I have ever encountered. They were very professional and embody great customer service. If I ever have to get another car, I will definitely come back to the Honda Gallery in Reading and deal with these two fine gentleman. I also will advocate to my family, friends and co workers to shop at Honda Gallery. Thank you very much and Happy Holida
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
I???ve bought two cars from here in the last two years. The sea team does not try to pressure you and works hard to build a relationship and get the best deal for everybody. The service team is great and helpful as well. Gabe Saad in particular did a great job building trust and helping me buy my new CRV at a great price :)
! Extremely accommodating, patient, and so personable. Everyone there from my sales person (Jason), the manager (Lou), and the finance person (Sandra) were some of the nicest people I've ever met. They were totally transparent and honest throughout the entire transaction. I will definitely be a life-long Ocean Honda of Weymouth customer. You MUST give them a try. I'm constantly trading in and out of cars and have dealt with many other dealerships, Air Force veteran (so I've been around), and trust me, you'll be a customer for life. If for any reason you're not hitting it off with your sales person, see Lou - he will make everything right, he always does!
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
The drop-off and pick-up is highly efficient. The personal service is outstanding. I do suggest however service Representatives the given company cell phones to use during the day. I didn't answer the call coming in regarding the status of my vehicle the first three times it came in because I did not recognize the name on caller ID.
Been awesome So Far!
by jrich from Dayton, OH
November 20, 2018
is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use
Just like Herb said.....We don't sell you a car..we help you buy a car.....Paul and Mike were outstanding...Won't go anywhere else in the future.
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