Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
Ridgeline service visit. Service Advisor, Eric Singleton, was outstanding beginning with his initial phone call to me to confirm coupon discount to the service visit. Professional, courteous, knowledgeable. Experience could not have been better! Thanks HHH and Eric Singleton!
Wayne did an excellent job, he knows his product and has a great way of explaining all of the features of the car. He was in no hurry, because he wanted to make sure we understood all of the technology features. I have been back several times and Wayne always makes time to explain anything I may not understand. A true assit to Carolina Volvo.
Ask for John Cason. He worked with us to make sure we had the right car at the right price. We will be back to Grainger Honda.
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