Donna was extremely helpful. She reminded me that my NY state inspection is due this month and offered to do it at the same time as the service to my Honda. Originally I leased my Honda from salesman Tom Freyer. What a great experience!!! No pushing and other "famous" car dealer sales tactics.
Most spacious SUV
by Eugene 27410 from Lake worth , FL
January 25, 2019
Great suv . I like how it handles , gas mileage . It is stylish outside and in. Great family car for family of 5*. I would purchase EXL IF BUDGET ALLOWED . Pilot is awesome . P
Una buena experiencia mi nuevo vehículo es bien gustoso y estuvimos buen trato. Están bien preparado y gracia a Julio Cathy ponticello y Sergio relondo
Very comfortable, reliable. Economical .
by alley from Saugerties
January 15, 2019
This is my second pilot. It is very comfortable to ride in, economical for the size care and very reliable. We are starting to feel we could do with a little smaller vehicle and may downsize when we trade in April.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
by Nancy from Leesburg, VA
December 18, 2018
Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.
This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged. He made my experience very smooth. I definitely recommend Novak and Scott
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
Ivan treated me and my family extremely good , he got us through the process giving us as much knowledge as possible in making the best decision . Very friendly and great at his job . Ben was also great ! He helped us through the process as fast as possible
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
It???s my second vehicle from Honda of New Rochelle. They had a terrific deal on the Clarity, and this time I dealt with Mehdi. The vehicle was sold out and thanks to the help of the GM Mr Patel, I was able to drive out of the lot with my new Clarity after a couple of weeks. Mehdi is experienced and always available to answer your questions. Make sure to stop by New Rochelle if you are looking for a Honda.
It was a real pleasure to deal with Mehdi, he???s a real gentleman. I???m 88 years old and he helped me with my first lease ever. Mehdi is genuine, very patient and personable. I definitely recommend him for the purchase of a new Honda.
In March 2018 I bought a 2017 new Honda Accord Touring leftover. In October the trunk lid wouldn't stay open; it would slam shut, and a parking system sensor problem light appeared on my dash. I brought it in to Yonkers Honda, NY, where I 1bought the car for warranty work. Both the advisor, Alex and the service manager, Rich said I had caustic materials (not so) in my trunk which caused the damage and the repair would not be under warranty and would cost $770. I brought my car to a different dealer, New Rochelle Honda, NY, who fixed my car under warranty, no questions asked and polite and accommodating as can be. Bobby was my advisor, a true gentleman. A Honda dealer took better care of me than the dealer from whom I bought the car. It is doubtful I would buy another Honda. And if I did it would definitely not be from Yonkers Honda but from New Rochelle.
I had a very pleasant purchase experience with Ivan Chavez. This guys ethics and customer service skills as well as his understanding of the capabilities on each model within the brand is top notch. I am a very happy customer with my new 2018 Honda Accord. I had some hiccups throughout the purchase process that Ivan was able to clear up for me and keep his promise in regards to a color and perks on the selected model. Hope this can help someone else to go the correct dealer.
I was very pleased with my experience with the service department. It was as easy as 123. I would not hesitate to come back. This is by far the best service department I’ve dealt with.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
The car was exactly what it was advertised. All people in the shop are very nice, very friendly, and explained clearly everything I need to know about. I am very pleased to have purchased a car in the same day, and will very likely go there to buy next car.
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