First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
I recently purchased a 2017 Honda CR-V EX from Russell Honda. I can honestly say that it was the best experience I've ever had buying a new car. Everyone was very professional and I never felt pressured. In the past, I've had buyers remorse, BUT not this time. I love my CR-V so much! If you're looking to buy a Honda, I urge you to go see the folks at Russell Honda. Jimmy Landrum is the BEST salesman!
Russell HONDA ... Great place for Sales / Service / Parts . I repair a large number of Collision damaged Honda Cars. I rely on Russell HONDA in partnership to keep our day to day production flowing and to meet the High standards required to restore today's precision engineered vehicles. Thank You again , Matt Fowles / Russell / Sales, on our New 2013 Honda Accord Sport ... Thank You, Custom Auto Service Inc. // Auto Collision Specialist Since 1980
Very courteous and professional. Wasn't hassled about purchasing the vehicle. Contacted me after my purchase to check in on how I was doing. Would recommend others to Honda World.
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