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Used 2018 Honda Pilot for Sale in Concord, NC

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Used
$32,433 8,500 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Scott Clark Honda
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(888) 753-1581
4.2 (1413 reviews)
18 mi. from 28025
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Dealer Review
Ignore the neagative reviews! 5 Star Experience!
by MsAminy from Winston-Salem, NC
November 5, 2018
5 5 5 5 5 4.2 (1413 reviews)
I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!
Consumer Review
Perfect for My Family.
by RacoonLover from NJ
April 29, 2019
5
This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.
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Used
$27,839 18,148 mi.

2018 Honda Pilot EX

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Scott Clark Honda
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(888) 753-1581
4.2 (1413 reviews)
18 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Great Communication Helped Overcome Hiccups
by CamElon02 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.2 (1413 reviews)
After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms. Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for. The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience.
Consumer Review
First time purchase of an SUV.
by Henry & Vivian Thomas from Fayetteville, NC
April 28, 2019
5
What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.
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Used
$32,103 13,765 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Scott Clark Honda
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(888) 753-1581
4.2 (1413 reviews)
18 mi. from 28025
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Dealer Review
Execellent customer service
by Kim from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1413 reviews)
I have purchased two Honda???s from Scott Clark in 2016 & 2017. I had an issue and the General Manager, JB Buckley, reached out to me and more than compensated me for the issues I had. Obviously, customer service matters to Scott Clark Honda. They went above and beyond! I will definitely purchase my next vehicle from Scott Clark!
Consumer Review
Love this SUV
by Sarahp1 from Waldorf MD
April 10, 2019
5
I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!
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Used
$32,320 7,726 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom (Online Dealer)
() -
(704) 461-1832
3 (3 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Perfect experience!
by Luke from Frisco, TX
November 6, 2018
5 5 5 5 5 3 (3 reviews)
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Consumer Review
Beautiful, stylish, spacious
by Honda girl from Corpus Christi, TX
May 4, 2019
5
This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!
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Used
$35,688 15,134 mi.

2018 Honda Pilot Touring

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Rick Hendrick City Chevrolet
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(888) 229-9690
4.4 (293 reviews)
18 mi. from 28025
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Dealer Review
Loved my experience
by Bryan Jones from Charlotte
November 6, 2018
5 5 5 5 5 4.4 (293 reviews)
I have been car shopping for a out 7 months now, and a friend referred me to Hendrick City of Chevorlet.. Ebony Board greeted me with the most amazing smile. ... Immediately I knew she was going take care of me as of I was at home.... a made me feel very very welcome a d didn't pressure me about buying.. She stated that she wasnt a salesman ..but that she was a customer service expert ... I would rate City of Chevrolet 10 starts because of Ebony.. Someone give her a raise . But I really enjoyed the hospitality from everyone... I will be coming soon to purchase my vehicle.....
Consumer Review
Much better vehicle than my Avalon
by Dan the Pilot fan from Raleigh, NC
March 20, 2019
5
The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.
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Used
$35,680 36,063 mi.

2018 Honda Pilot Touring

Good Deal
HOT CAR
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(704) 461-1832
3 (3 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Consumer Review
Best car I have ever owned
by Pilotfan from Denver, CO
March 20, 2019
5
The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.
PRICE DROP
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Used
$28,594 $29,169 32,065 mi.

2018 Honda Pilot EX-L

Great Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Scott Clark Honda
() -
(888) 753-1581
4.2 (1413 reviews)
18 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Oil change and NC Inspection
by Donnie Gomez from Charlotte, NC
December 3, 2018
5 5 5 5 5 4.2 (1413 reviews)
My experience as a first time customer at Scott Clark Honda was quite a pleasant one, I was treated with courtesy and the upmost respect. Donnie Gomez treatmented me as “Royalty”, I will definitely come back and would recommend Scott Clark Honda to others. Thank you Donnie Gomez.
Consumer Review
My second Honda. Love it more than the first one
by Marcel from Lander
March 6, 2019
5
Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.
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Honda Certified
$36,495 18,032 mi.

2018 Honda Pilot Touring

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Hendrick Honda
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(888) 339-3432
4.8 (1591 reviews)
26 mi. from 28025
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Dealer Review
2018 Honda Accord ExL - Jess, the best
by rohitmysari from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1591 reviews)
This is by far the best car buying experience anyone could ever imagine. We booked an appointment with Jess before hand, met her at 6:30pm on a Friday evening, test driven and brought the car with a great deal by 8:30pm. Yes, 2 hrs from test drive to financing it and delivering it. I appreciate all the efforts Jess put into making this look really simple(I couldn't have imagined that we could make this happen in 2 hrs without a hassle). I had the best experience and would highly recommend this dealership and Jess! A big thank you to Jess and Hendricks!
Consumer Review
Best car I’ve ever owned
by Dixie from Franklin wi
February 10, 2019
4
This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.
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Used
$31,572 18,080 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Scott Clark Honda
() -
(888) 753-1581
4.2 (1413 reviews)
18 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Accommodated my every need!
by AngellaPolson from DealerRater.com
November 5, 2018
5 5 5 5 5 4.2 (1413 reviews)
I searched high and low for the new hatchback model in a manual. I found the car at 9:00 am on Monday morning. I live over 100 miles from the dealership. So I just knew I would have to wait for the weekend to get my car. NOPE! Glenn, the sales manager worked out all the details with me over the phone. I got a great deal, financing, and the car all done the same day! YES! They delivered the car to me. I received my car, in my driveway at 9:30 pm Monday night! I'm blow away at the incredible experience I had. If you don't live in the area- don't let that stop you. Glenn will make it happen for you. I couldn't be happier! Best car buying experience EVER!
Consumer Review
Only Problem - leather it's cheap
by lalita from orlando, FL
January 25, 2019
4
Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!
PRICE DROP
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Honda Certified
$29,982 $31,981 15,358 mi.

2018 Honda Pilot EX

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
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Dealer Review
Easy, Efficient, and Customer Centric Experience
by cmbat10 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (1831 reviews)
This was my family's first Honda purchase, a 2018 Odyssey. After months of debating whether or not we wanted a minivan, we came across the newly redesigned fifth generation Odyssey. We test drove at another dealer and then began the search for the best deal since we were trading in a car we had only owned for 2 years. Honda of Concord was the last dealership we contacted but they were the most responsive and understanding of our situation. Everyone took the time to fully understand our needs (and wants) and worked to ensure they were met. I started conversing with Carson, who worked out the numbers with the purchase and the trade. While he did not beat the price of the van I had received at another dealer (don't fret, it was not by much), he was able to cut more than my trade's buyout to help make up some of the difference. Once all that the finances were figured out, Joy joined the conversation and knocked the ball out of the park. Every question I had was answered within a few minutes by text, often accompanied by pictures for visual aid if needed. Once we decided to make the deal after pre-approval with our credit and situating the payment where we wanted, Joy and the team worked to find the color van we wanted since they didn't have it on the lot and had it in hand ready to go within a few hours the following day (we made our decision to buy the van late one evening). Joy made sure to schedule our arrival at the dealership to sign the paperwork so that we weren't there longer than necessary (she knew we would have two small children in tow). Though that process took a little longer than expected once we arrived, we were understanding as we saw the traffic in and out of the showroom. As we waited Joy didn't leave our side; she went ahead and started to discuss our preferences for the Odyssey (given there is so much technology they ask how you want certain functions to work) until Kevin in finance was ready for me to process all the paperwork. Kevin had everything printed and ready, described all the figures and notes in full detail, and we were out of his office in 15 minutes. The van was waiting for us out front along with Joy who was eager to explain some of the amazing features of the Odyssey - from the RES to the tailgating capability 3rd row to 2nd row magic four-way sliding seats. She also went ahead and preset our preferences for some of the functionality as a result of the conversation we had with her earlier. My family loaded the car and we were off. Joy even checked in the next day to see how we were enjoying the van. First rate dealership through and through. If and when we are ready to buy another car - new or used - we will definitely visit Honda of Concord. I highly recommend Joy and am grateful to have purchased a car with her as our sales partner. Knowledgeable, understanding, efficient, and energetic. Joy and the team made us feel like family and we were catching up after not seeing one another for a while. Thank you Carson, Joy, and Kevin. Our family is thrilled with the Odyssey and only wish we were closer to stop in and say hi when the car will need service.
Consumer Review
Always Honda’s.
by Love my piloo from Albany ny
January 3, 2019
5
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
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Used
$32,500 28,488 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Hendrick Chrysler Dodge Jeep Ram FIAT of Concord
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(888) 432-6026
4.6 (765 reviews)
3 mi. from 28025
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Dealer Review
2019 Jeep Wrangler Sahara 4-door
by MLBRINES from DealerRater.com
December 6, 2018
5 5 5 5 5 4.6 (765 reviews)
Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!
Consumer Review
COMPACT SUV
by Rustico from Everett
December 21, 2018
5
I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.
PRICE DROP
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Used
$37,998 $38,998 16,129 mi.

2018 Honda Pilot Elite

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carmax South Boulevard
() -
(704) 274-2155
2 (7 reviews)
27 mi. from 28025
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Dealer Review
Buying my Awesome SUV
by DAB from Charlotte
November 6, 2018
5 5 5 5 5 2 (7 reviews)
Carmax has been the most amazing shopping for a car! My whole encounter with everyone, well their are no words but simply "Outstanding Service" I have shared this with so many people. I wish you the best with the best sales person ever Ms. Shama. An awesome sales person who really cares about the customer. Thanks to the Carmax Team
Consumer Review
Fabulous ride and comfort
by Normie from Kissimmee fl
December 18, 2018
5
I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.
PRICE DROP
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Honda Certified
$31,782 $32,981 31,119 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Excellent cooperation and flexibility
by dmiller0219 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (1831 reviews)
My wife and I shop for cars differently than the average buyer. We start by renting vehicles when we travel. We use those experiences to determine the brands we enjoy and then pare the list of vehicles we would consider buying based on Consumer Reports evaluations and reliability findings. we pick three brands, then determine the type of vehicle we want (sedan, SUV, truck, etc.). We narrow the choices to three or four and then start looking at dealerships. We test drive all the vehicles at the respective dealerships and determine the target dealer, the one at which we believe we will find the best information, service department and incentives. We pick three vehicles we could accept as our final choice and test drive each of those. We construct an evaluation grid that compares the characteristics and features and options we might be interested in. By this time, we have been looking for about 18 months. We try to time our purchases to fall in late Julyu or Late August, which seems to be the time most dealerships offer the best deals and the most valuable incentives. We determine the MSRP, invoice price and price as we want the vehicles configured using CR, USAA and TruCar services. We negotiate a deal for each of the vehicles at each dealership, often using the offers from one dealer to leverage pricing power at the next. We negotiate for a price that is en excellent price, no more than $200 over invoice. We sometimes are able to negotiate prices that are below what is reported to be the invoice price. It is not uncommon for us to walk away from a deal that isn't good enough and then return, either at the sales rep's invitation or at a later date on our own initiative with an offer that is $50 higher than the one we walked away from. we don't do trade-ins and we don't discuss financing until AFTER we negotiate the full, drive-away price for the vehicle, including taxes, tags, delivery, all options and all other "extra" charges. We never buy extended warrantees. (Instead of an extended warrantee, we set aside money in a savings account for unanticipated repair costs. We don't use it very often.) We will, depending on the value offered, pay cash, do a bank loan, finance through USAA or lease, but whichever way we finance the purchase is designed to keep cash cash flow reasonable and total cost at a minimum. Buying this way requires cooperation from the dealership and the sales representative. It is also time intensive but it has paid off with what is usually a good, comfortable, unemotional buying decision. Itv works for us and we enjoy the process. The dealerships usually don't. Our most recent buying experience was at Honda of Concord. They allowed us to do several test drives on several vehicles, some with the sales rep and some without, and some even overnight as we neared a final choice. The managers, service technicians, sales people and clerical staff were always courteous and patient as we worked our way through our preferred buying process. Delivery was a challenge because the dealership didn't have the exact vehicle we wanted. It took a month to find the vehicle, arrange for an in-transit swap with another dealership and get the vehicle delivered with the preferred trim level, color, options and accessories. Our sales rep stayed on top of the process and kept us informed as it played out. We were very pleased and satisfied with the dealership from top to bottom and from start to finish. We got an excellent vehicle for an excellent price.
Consumer Review
Not the car I expected from honda
by Dan from Indianapolis Indiana
December 17, 2018
4
Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.
PRICE DROP
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Honda Certified
$32,982 $33,981 14,766 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
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Dealer Review
Jessica Poteet, my awesome service advisor
by JaneDoe from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1831 reviews)
Ever since I got my 2008 Accord, Jessica Poteet has been my Service Advisor at Honda of Concord. It is an understatement to say that she is excellent at what she does, and is the picture of friendliness and professionalism every time I see her. Jessica epitomizes what the term "customer service" means and she is truly and genuinely the best Service Advisor I've ever worked with (and I have owned a Honda of some sort for over 30 years!). If there is an award to be given, whether it be monetary, or a trophy, Jessica is hands-down your clear winner!!
Consumer Review
Most reliable car i owned
by Lild226 from Bronx ny
December 9, 2018
5
This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items
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Honda Certified
$30,584 7,647 mi.

2018 Honda Pilot EX

Good Deal
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Leasing 2017 Honda Civic w/ Joy SpencerI had another great
by mspuches90 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (1831 reviews)
I had another great experience leasing a 2017 Honda Civic with Joy Spencer at Honda of Concord! I worked with Joy Spencer 3 years ago to lease my first Honda Accord. She was so knowledgeable and helpful that I was really looking forward to working with her again to resign a new lease (this time with the Honda Civic). Joy was very easy to get in touch with in the weeks leading up to my lease turn in. I gave her an idea of what I was looking to lease this second time around and she far exceeding my expectations again. Joy showed me some options matching my preferences and once again I found the perfect car! Joy is so detailed in showing you all the car has to offer and really wants to ensure it's a good fit for the customer. It's always a pleasure working with Joy. The process was quick, easy, and seamless. For the second time, I was able to test drive cars, find the one I liked, finalize paperwork and drive off the lot in my new car in just a few hours! She makes car buying/leasing fun, enojoyable, and easy. I am completely satisfied with my experience at Honda of Concord and will definitely be working with Joy again in the future.
Consumer Review
Honda Fan
by JV from Cincinnati
December 7, 2018
5
I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.
PRICE DROP
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Honda Certified
$31,982 $32,981 18,987 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Exceptional Customer Service
by mico23 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (1831 reviews)
We were in the market for a mid-size SUV with optional 3rd row seating and the 2016 Honda Pilot was the last vehicle we decided to look at. Having Kirsten Larsen assist us from the moment we arrived and taking us out on the test drive (along with her responsiveness to our questions the next day) pretty much solidified our decision. Kirsten's demeanor was extremely pleasant and answered all of our questions. She was very knowledgeable about the vehicle and clearly articulated the wide range of features the Honda Sensing package provides, which was the key selling point for us in deciding to purchase the Pilot. By no fault of her own Kristen had to leave due to completely understandable circumstances, which forced Chris Cook to take over and assist us in completing the sale. Taking into account the lack of prior knowledge of the negotiation (and being thrown into the deep end), Chris jumped in and performed admirably while also providing the same level of exceptional customer service as Kirsten. We have no doubt that we would have made the same decision to purchase if Chris had assisted us from the moment we arrived. From that point on our experience at the dealership was exceptional: no pushy sales associates, friendly sales managers, and very helpful finance managers. We even had a slight discrepancy in the sale price of the car that was quickly corrected by the sales manager, who was very apologetic about the mix up. Overall our experience was second to none, which is a sharp contrast from the previous level of customer service we received the day before at a competing brand's dealership. I would highly recommend Honda of Concord to anyone in the market for a new vehicle and look forward to returning to this location regularly for the servicing of our new Honda Pilot.
Consumer Review
2019 Honda Pilot EX
by Car Buyer 1 from Phoenix
December 1, 2018
3
The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.
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Honda Certified
$32,981 17,836 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Dealer Review
Awesome Experience
by Ti'wan Gamble from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1831 reviews)
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
Consumer Review
Problem before first oil change
by Tlcpsu from Philadelphia, PA
November 30, 2018
3
I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.
PRICE DROP
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Honda Certified
$32,982 $33,581 14,344 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
Save
  • Free CARFAX 1-Owner Report
Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Call
Dealer Review
Best Car Buying Experience Ever!!
by grannyprogers from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1831 reviews)
After seeing a 2017 Civic online that seemed to meet our needs, my husband & I made the 2 hour drive to Concord. We dealt with Sales Rep Chris and Credit Rep Lester. They were both extremely courteous and professional answering all our questions with no pushy 'hard sell". We got a very fair price which even included a discount on the change to leather seats. They even offered to deliver the car to us after the work was done so we wouldn't have to make the long drive to Concord a second time. We would happily recommend Honda of Concord to anyone and you can rest assured that we will be dealing with them the next time we need new car!!
Consumer Review
pilot
by hondalover from tallassee,al
November 26, 2018
5
This is a Very nice SUV ad very comfortable and reliable. I will most likely choose another Honda when I get ready to purchase another car.
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Honda Certified
$32,981 16,941 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
Save
  • CARFAX Report
Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
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Call
Dealer Review
Hands down the best experience!
by MelissaEverett from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1831 reviews)
We purchased a van from Timbo Black at Honda of Concord in Dec 2016 before our twins were born and had an awesome experience that resulted in a lifelong friendship with Timbo! When it came time for an upgrade, we called Timbo for a recommendation (as he was no longer working at this dealership) and was referred to Ted Johnson for help. We pulled into the parking lot and looked at the van we wanted. While they pulled it around Ted worked his magic and met us in the parking lot with the numbers, which we couldn???t pass up! We were actually able to buy a car while our babies slept in the backseat! How awesome is that! And we couldn???t be happier with our purchase!! Thank you Timbo, Ted, Robert, and Honda of Concord!
Consumer Review
Works well for us
by Hondafan from Lebanon, Indiana
November 24, 2018
5
We have about 4000 miles on our 2018 AWD LX. We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.
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Honda Certified
$32,981 26,335 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
Save
  • Free CARFAX 1-Owner Report
Honda of Concord
() -
(888) 296-2025
4.8 (1831 reviews)
8 mi. from 28025
Authorized Honda Dealer
Check Availability
Call
Dealer Review
son needed a car
by Big Daddy from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (1831 reviews)
On 12/28/15 I wrote my 1st ever salesman/dealership rating . TimBo Black of Honda of Concord . It was after my daughter made her 1st car purchase with a little help from her Dad. I said what a great experience it was 4 us and that TimBo Black was the best car salesman I had ever done buisness with . I also recommended that if u needed a car 2 go c Timbo at Honda of Concord and that I would b back with mine . We'll that being said I didn't no I would b back so soon . My son needed a car immediately . So after about 3 days of looking we found the car he wanted. It was n the Hendrick automotive group but at another dealer, so I called Timbo up, told him the situation and he said I'll take care of everything . He personally went and picked up the car drove it back , had it detailed , had all the paperwork ready and waiting when we arrived at 12:45 2day . My son was driving home at 2:30 . My friends,I'll say it again, if u need a car 4 any reason and don't go c Timbo Black at Honda of Concord u r making a huge mistake . He will take care of and treat u like u want 2 b treated . I say again, he has my business 4 life !
Consumer Review
Love my Honda’s!
by Kerbahr from Madison, WI
November 21, 2018
5
After driving a 2007 Honda Odyssey for the last 8 years, our kids are older and we were ready to drive something other than a minivan. We LOVED our Odyssey, so there was no doubt we’d buy another Honda. We test drove a Pilot and fell in love all over again! We’ve now had our 2018 Pilot for a little over a month and I couldn’t be happier! Smooth drive, great handing, comfortable seats, the list goes on and on! Would definitely recommend the Pilot!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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