Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
I've been taking my Acura TL for service since Honda Marysville's $39/39 minute deal can't be beat. I went yesterday, and for the first time, the line for an oil change was very long. I really needed it done, and luckily I brought some work with me to do while I waited. Jason was extremely helpful and a pleasure to work with. My wait was a bit over 90 minutes, and sure enough, they stood by their 39 minute guarantee. The work was done, my car was clean, and Jason made me feel like a valued customer. I have 2 Acuras and will only bring them here for service. A+!
I went in wanting a used Jeep renegade and after going over all ththe details Richard Norman helped me pick out a Honda Civic! I’m so in love with my new car! It’s not at all what I thought I wanted but he listened to what and needed and was very patient with me! I would recommend if anyone is looking for a new car to go see Richard at Honda Marysville! You won’t regret it!
Jay Thompson was great! No pressure! So helpful! Went out of his way to help us find a good car in our price range. He stayed almost 2 hours past closing time. Very friendly! The best experience I’ve ever had with any dealership! Steve Willis stayed 2 hours after closing also! Very nice! Both of them put us at ease. I never felt like they were trying to hurry us out even though it was way past closing! Great people!
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
Kudos to Bill Messick and his team for the excellent service given to my daughter and I after her car broke down and was in need of an economical, safe vehicle. After calling many dealerships, getting the run around and pressure to buy, I was pleasantly surprised by his attention to detail, his genuine concern (when we were late for our appointment), for our safety and his overall professionalism.
In addition he assisted in making sure the tire pressure in my car (which a warning light would go on and off about) was looked at. They found a nail in my tire and repaired it at no charge. Even though the dealership is pretty far away, such excellent customer service will make us long time customers.
Excellent service. Very efficient and friendly. The waiting area was clean and comfortable. The service staging area looked like it had never been used. I was greeted immediately and treated like I was an old friend. I would definitely recommend.
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