I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Took my car in a couple of months ago to have my A/C looked at. Zac was the service person helping me. It was the easiest and the most painless service experience I've ever had. I actually never write reviews, but Zac was so friendly and helpful, that it seemed like a disservice not to say something about him. Every experience I've had at Honda of Tiffany Springs has been excellent, but the experience I had with Zac was world class.
Mike was so accommodating at a moment when all seemed to be in shambles following a home invasion where my daughter's keys were stolen. Service was timely, professional and dependable. Thank you for your commitment to what we have experienced with Honda of Tiffany Springs Mike. Your help with the key issue was a huge check off on our long list of returning to a state of normalcy. Thank you!
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
Our salesman did a superb job. He made us feel right at home and was very knowledgeable in answering our questions including a lot of new information about the vehicle which we did not know.
I first visited the website to look at their inventory and then called in and spoke with Elliot to ask additional questions. He invited me into the showroom and promised me an easy deal with no haggle. When I arrived at the showroom my vehicle was ready for the test drive even though I had already went through the approval process over the phone which took about 10 minutes. Elliott was very professional and knowledgeable. Elliott made me feel very comfortable and was very nice to work with. Overall I am satisfied with this buying experience and I would highly recommend if anyone's looking for a new or used vehicle to go on down and leave what you want! Thank you to everyone that helped me today.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Met wit Joe to purchase a 2018 accord touring 2.0. Very product knowledge. All functions explained well. All questions answered. Deal agreed too amongst all parties with no hassle. Also own a 2012 Accord v6(giving to my daughter) and a 2013 fit for my wife. No sales pressure. Product sells itself. Compared with the Camery touring and stayed with Honda. Better overall auto
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
I am pleased with my recent purchase of a 2018 Honda Civic from Key Honda. I enjoyed working with Kyle and he certainly is a an asset to have on staff at Key Honda. He is very easy to work with, helpful with all questions, & knows the product. He also kept me informed. I definitely would refer other folks to him. Andrew was also very good to work with on the finance end and is an asset to Key Honda. There is a lot to unpack on his end of things and he made it easy for me. I interacted with Dallas briefly in the beginning and he was quite helpful and pleasant as well. I have driven Honda for the last two cars that I have owned and hope to be as pleased with this car.
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
Terrence was incredibly helpful and really listened to everything I wanted. He was willing to find me every combination and compare all pricing to ensure I got the best combination and best deal. I was extremely pleased with the service and help.
The sales staff at LHM Honda were very helpful in narrowing down my options for a used SUV. The Toyota at the Honda dealership was better priced and had fewer miles that the comparable ones at the local Toyota place. My only "complaint" was in the final sales process regarding an extended warranty. The staff person was friendly and polite but I was confused with regard to my options to the "wrap" coverage. He drew several circles and arrows on a piece of paper with many numbers and indicated what the best deal would be for me. I would have liked to see something a little more professional in regards to what each level of service would cost me (i.e. 7yr/60K miles vs 4 yr/20k miles vs etc...) and what actual items are covered under the wrap (other than "covers everything"). I was not about to blindly add $3K to my final bill for a warranty which I knew little about (7 yr/60k miles). Had there been some informational pamphlets with all my options and prices spelled out, I may have likely purchased the coverage. However, once I said I was not interested, there was no more pressure on his part.
Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
Efficient, friendly, good reminders; perform the services required and asked for. Especially like the loaner car; great benefit. Megan is very good at her job.
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