Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
Problem before first oil change
by Tlcpsu from Philadelphia, PA
November 30, 2018
I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
2019 Honda Pilot EX
by Car Buyer 1 from Phoenix
December 1, 2018
The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.
I am well pleased by the way they served and my Agent Miguel was very helpful, polite and very professional. Service (oil change) was faster than I expected. I am very satisfied
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
It was great experience with Mr.Yong Kim and he was pleasant and patient, helping me make my final decision without any issue. I would definitely return to this dealership if I am in the market for another Honda at the end of my lease period.
Fabulous ride and comfort
by Normie from Kissimmee fl
December 18, 2018
I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.
Jesse was very helpful and made buying a vehicle a pleasant experience. We are from Kentucky and decided to give you guys a chance while in town visiting family. Jesse has made such a great impression that we will consider your dealership for all future vehicle purchases. Thanks and tell Jesse we said, ???Hi???.
Not the car I expected from honda
by Dan from Indianapolis Indiana
December 17, 2018
Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.
I was given the most Amazing customer service. Keith Burr went above and beyond to make me feel completely comfortable and confident in my choices. Having dealt with so many sales representatives in the past I cringe to even think of having to deal with anyone other than himself. I will follow him wherever he goes! I???m also louder than Yelp and will continue to refer everyone in need of a car to him. Thank you Keith Burr for all that you do.
by JV from Cincinnati
December 7, 2018
I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
Works well for us
by Hondafan from Lebanon, Indiana
November 24, 2018
We have about 4000 miles on our 2018 AWD LX.
We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy.
Thank you, Mr. Fife!
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Fast, efficient, effective, professional. Could not be better. The waiting area was spacious and comfortable. The coffee bar was good and relaxing and free for service users. Mr. Ellis put me at ease and kept me informed very step of the way.
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