My wife and I were very impressed with the service we received from here. They let us go about it the way we wanted to, answered all of our questions, and even gave us all the options that we had in terms of money and anything else. They got us into the right vehicle and allowed us to make the decision with no gimmicks. Absolutely recommend and love Ken Garff Honda!
Not the car I expected from honda
by Dan from Indianapolis Indiana
December 17, 2018
Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
Terrence was incredibly helpful and really listened to everything I wanted. He was willing to find me every combination and compare all pricing to ensure I got the best combination and best deal. I was extremely pleased with the service and help.
The sales staff at LHM Honda were very helpful in narrowing down my options for a used SUV. The Toyota at the Honda dealership was better priced and had fewer miles that the comparable ones at the local Toyota place. My only "complaint" was in the final sales process regarding an extended warranty. The staff person was friendly and polite but I was confused with regard to my options to the "wrap" coverage. He drew several circles and arrows on a piece of paper with many numbers and indicated what the best deal would be for me. I would have liked to see something a little more professional in regards to what each level of service would cost me (i.e. 7yr/60K miles vs 4 yr/20k miles vs etc...) and what actual items are covered under the wrap (other than "covers everything"). I was not about to blindly add $3K to my final bill for a warranty which I knew little about (7 yr/60k miles). Had there been some informational pamphlets with all my options and prices spelled out, I may have likely purchased the coverage. However, once I said I was not interested, there was no more pressure on his part.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
by Rustico from Everett
December 21, 2018
I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.
Josh was very friendly and took the time to explain the service and prices! I was in and out of the dealership in about an hour!
2019 Honda Pilot EX
by Car Buyer 1 from Phoenix
December 1, 2018
The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.
Took my car in a couple of months ago to have my A/C looked at. Zac was the service person helping me. It was the easiest and the most painless service experience I've ever had. I actually never write reviews, but Zac was so friendly and helpful, that it seemed like a disservice not to say something about him. Every experience I've had at Honda of Tiffany Springs has been excellent, but the experience I had with Zac was world class.
by hondalover from tallassee,al
November 26, 2018
This is a Very nice SUV ad very comfortable and reliable. I will most likely choose another Honda when I get ready to purchase another car.
Mike was so accommodating at a moment when all seemed to be in shambles following a home invasion where my daughter's keys were stolen. Service was timely, professional and dependable. Thank you for your commitment to what we have experienced with Honda of Tiffany Springs Mike. Your help with the key issue was a huge check off on our long list of returning to a state of normalcy. Thank you!
Works well for us
by Hondafan from Lebanon, Indiana
November 24, 2018
We have about 4000 miles on our 2018 AWD LX.
We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.
I took our 2016 CR-V in for service on a Saturday morning. Kevin Selvidge was my Service Advisor. He answered all my questions and the work was done promptly and right the first time. I appreciate the courteous and responsive service and attitude. I'll be using Kevin and his team for all future work on our CR-V.
Kevin is an awesome Service Advisor. He is extremely polite and courteous. He explains what service my car need and works out the best plan at the best cost. I consider him to be honest and I highly reccommend him.
Good price on the car that I bought and flexible on the car that I traded in. Very knowledgeable staff and thoroughly explained everything with. no pressure to buy.
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
Fabulous ride and comfort
by Normie from Kissimmee fl
December 18, 2018
I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.
I first visited the website to look at their inventory and then called in and spoke with Elliot to ask additional questions. He invited me into the showroom and promised me an easy deal with no haggle. When I arrived at the showroom my vehicle was ready for the test drive even though I had already went through the approval process over the phone which took about 10 minutes. Elliott was very professional and knowledgeable. Elliott made me feel very comfortable and was very nice to work with. Overall I am satisfied with this buying experience and I would highly recommend if anyone's looking for a new or used vehicle to go on down and leave what you want! Thank you to everyone that helped me today.
Joe Tyree has sold us 2 new vehicles. We appreciate his knowledge of the vehicles and the way he is not a high pressure salesman. Joe is professional and considerate and has been readily available to answer any questions we have had after our purchases.
Most reliable car i owned
by Lild226 from Bronx ny
December 9, 2018
This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items
Met wit Joe to purchase a 2018 accord touring 2.0. Very product knowledge. All functions explained well. All questions answered. Deal agreed too amongst all parties with no hassle. Also own a 2012 Accord v6(giving to my daughter) and a 2013 fit for my wife. No sales pressure. Product sells itself. Compared with the Camery touring and stayed with Honda. Better overall auto
Problem before first oil change
by Tlcpsu from Philadelphia, PA
November 30, 2018
I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
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