TLDR; They didn't have the best cars in stock, overcharged us for things and ignored us, but the salesperson was very nice.
Buying a car from Melloy Honda was a fairly decent experience. They didn't have the exact or ideal car in stock for us (Civic EX + Honda Sensing), but in the end, we (regrettably) settled for what they had in stock.
Patsy, like many of the other reviewers say, was great to work with — she is very friendly and relatable.
Related experiences: We stopped in to get our car's plate and waited for about 15 minutes at the receptionist's desk before being acknowledged — this was unpleasant and awkward. Another time we had to stop back in was because they had apparently over-charged us for NM state registration fees and had to refund the over-charged portion.
Great safety features
by Snowbird from Parma, Ohio
January 11, 2019
Bought this car after my Accura was in a bad accident. Did not want to spend the money again on a new Accura instead opted for a comparable car without the luxury tag. The Pilot has met those requirements. Large and roomy interior, wonderful updated safety features like the lane departure stutter in the steering wheel, the improved back up camera, the freeway pacing while on cruise control, the four cameras sensing approaching objects, and more. I would highly recommend this vehicle. My only complaint would be that captains chairs be available for second row seating without an upgrade to the touring model. It makes access to the third row more easily.
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