Jill the service manager has been working with me since I moved here 4 years ago. Recently something went wrong with the service leaving me with a broken down car. She made it right by correcting the issue at no cost to me the same day. Jill and the mechanic called to help me were professional and caring. Things go wrong sometimes, but here is a company and service team that will make it right.
Honda Certified Master Mechanic inspected the car for a clicking noise intermittent. Correct diagnosis was made just listening to it. Repair/replace performed under estimated time, and slightly under estimated cost. Car runs great post repair. Friendly, competent, professional. Able to meet with technician several times during repair and service mgr provided timely updates on expected time. Very well done.
Jill is great at Phil Long Honda. They do a great job there. I drive an hour to get there and take all my cars there.
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