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Used 2020 Honda Pilot for Sale in Orchard Park, NY

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Currently in stock: New CPO Used
Used
$34,986 293 mi.

2020 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Gillman Honda Houston
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(866) 671-7938
2 (38 reviews)
1295 mi. from 14127
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Dealer Review
joby J
by Joby from Sugar Land
November 6, 2018
5 5 5 5 5 2 (38 reviews)
i bought a 2016 honda CRV from Gillman honda Houston Mr.GARY the New Car Sales Director , Outstanding young man who literally went above and beyond to make this the easiest car purchase experience I have ever had. Well done GARY ! Best customer service I've received with acquiring a vehicle in a while.
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Used
$33,750 101 mi.

2020 Honda Pilot LX

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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David McDavid Honda of Frisco
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(866) 962-7418
4.5 (1217 reviews)
1183 mi. from 14127
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Dealer Review
Sameul A. Salas provided excellent cust service
by Marilyn L. from Dallas, TX
November 5, 2018
4 4 4 4 4 4.5 (1217 reviews)
My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.
JUST ADDED
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Honda Certified
$31,991 154 mi.

2020 Honda Pilot 2WD LX

Great Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x2/2-wheel drive
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Penske Honda
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(888) 859-6974
2159 mi. from 14127
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Dealer Review
SOLD!
by Isabella from Irvine, California
November 6, 2018
Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Mr. McGrath directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.
We found additional vehicles that are close to your year range.
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Used
$37,999 3,929 mi.

2019 Honda Pilot Touring 8-Passenger

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Ray Laks Honda
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(866) 526-1769
4.8 (99 reviews)
1 mi. from 14127
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Dealer Review
Exceptional care in Service!
by Mike Sal from Lackawanna, New York
December 3, 2018
5 5 5 5 5 4.8 (99 reviews)
I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.
Consumer Review
Honda
by Maryafinlay from Maine
May 15, 2019
5
I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!
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Used
$25,731 31,810 mi.

2018 Honda Pilot EX

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Lia Honda of Williamsville
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(716) 616-3574
4.8 (314 reviews)
15 mi. from 14127
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Dealer Review
great customer service by Adrian Bonsey
by Tung from Williamsville, NY
December 3, 2018
5 5 5 5 5 4.8 (314 reviews)
Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.
Consumer Review
Beautiful, stylish, spacious
by Honda girl from Corpus Christi, TX
May 4, 2019
5
This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!
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Honda Certified
$29,955 5,641 mi.

2018 Honda Pilot EX

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Ray Laks Honda
() -
(866) 526-5582
4.8 (99 reviews)
1 mi. from 14127
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Dealer Review
Service review for Honda 2013 Odyssey
by Susan Reinhardt from Colden,NY
December 3, 2018
5 5 5 5 5 4.8 (99 reviews)
Joshua Liddy was my service coordinator for my last two service visits to Honda. I had a new service code come up on my dashboard. He was wonderful at getting me in for service right away and testing my car to see what needed servicing. He also made arrangements for getting my extended warranty coverage on the required parts and service for the one day. He called me to let me know when my car was completed and was there to greet me and explain all of the services they completed. My car has been running super since it's last visit. Thank you Joshua Liddy for the wonderful service,
Consumer Review
Perfect for My Family.
by RacoonLover from NJ
April 29, 2019
5
This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.
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Used
$31,360 13,418 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom (Online Dealer)
() -
(716) 376-0742
3.7 (1335 reviews)
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1335 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Consumer Review
First time purchase of an SUV.
by Henry & Vivian Thomas from Fayetteville, NC
April 28, 2019
5
What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.
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Honda Certified
$31,665 5,077 mi.

2019 Honda Pilot EX

Good Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Ray Laks Honda
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(866) 526-5582
4.8 (99 reviews)
1 mi. from 14127
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Dealer Review
2019 insight
by frank belini was helpful in our pruchase of the 2019 insight from buffalo ny
December 3, 2018
5 5 5 5 5 4.8 (99 reviews)
frank belini was a great help to us in the buying of a 2019 insight touring. he had so much information to help our decision,we have been prius owners since 2006.
Consumer Review
Most reliable and comfortable car!
by Viktoria from Buffalo Grove, IL
May 14, 2019
5
Great car! Lots of room and space! Best investment ever! Looking forward to traveling with my family across US! Very pleased with the purchase! Recommend it to everyone!
PRICE DROP
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Used
$41,625 $44,411 11,092 mi.

2019 Honda Pilot Elite

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Lia Honda of Williamsville
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(716) 616-3574
4.8 (314 reviews)
15 mi. from 14127
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Dealer Review
Great service
by Nancy H from Getzville, NY
December 3, 2018
5 5 5 5 5 4.8 (314 reviews)
Adrian Bondey was my service advisor at Lia Honda when I brought my 2015 Accord in for an oil change & tire rotation. The service was completed in a timely manner & Adrian called to let me know my car was ready.
Consumer Review
Pilot!
by Piloteers from Oak Park, IL
May 12, 2019
5
We owned a 2006 Pilot and after 13 great years we finally needed to get a new one. After looking at Volvo, Toyota and Subaru we came back to the 2019 Pilot. Nothing beats it in its class.
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Used
$30,800 8,453 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
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(866) 692-6856
4.1 (545 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (545 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Consumer Review
Love this SUV
by Sarahp1 from Waldorf MD
April 10, 2019
5
I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!
JUST ADDED
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Used
$31,600 18,220 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana
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(866) 692-6856
4.1 (545 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (545 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
Consumer Review
Much better vehicle than my Avalon
by Dan the Pilot fan from Raleigh, NC
March 20, 2019
5
The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.
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Used
$36,998 1,926 mi.

2019 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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CarMax Buffalo
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(716) 213-6839
17 mi. from 14127
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Consumer Review
Honda owner since 1900's
by JDT from Jackson, TN
May 10, 2019
4
Too many gadgets that I don't know how to use. I HATE the auto engine idle and can't disable it. Have to turn it off everytime the motor is started.
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Honda Certified
$34,920 9,055 mi.

2018 Honda Pilot EX-L

Fair Price
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Ray Laks Honda
() -
(866) 526-5582
4.8 (99 reviews)
1 mi. from 14127
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Dealer Review
Rt Multi-Point xx
by Angela from Buffalo NY
December 3, 2018
5 5 5 5 5 4.8 (99 reviews)
Have been a client of Ray Laks since 1992. Two new vehicles and, since retirment, I am on my 2nd Lease which works Best for me. Service is always professional, knowledgeable and satisfactorily completed. My agent Ann, is above all the rest. She goes the extra 100 miles to meet my needs and to make an affordable investment.
Consumer Review
Best car I have ever owned
by Pilotfan from Denver, CO
March 20, 2019
5
The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.
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Used
$34,980 598 mi.

2018 Honda Pilot EX-L

Fair Price
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(716) 376-0742
3.7 (1335 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
5 5 5 5 5 3.7 (1335 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
Consumer Review
My second Honda. Love it more than the first one
by Marcel from Lander
March 6, 2019
5
Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.
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Honda Certified
$33,609 365 mi.

2019 Honda Pilot EX

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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West Herr Honda
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(716) 213-6308
4.9 (251 reviews)
25 mi. from 14127
Authorized Honda Dealer
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Dealer Review
Erik is good sale man. He is nice friendly make
by Cindy Pham from Williamsville,NY
November 6, 2018
5 5 5 5 5 4.9 (251 reviews)
Erik is nice sale man. He make you feel easy to dealing
Consumer Review
Love love love my new Honda Pilot!
by Leelee from Washington Il
May 8, 2019
5
This car looks fantastic! It rides beautifully! And it is a great vehicle! Wasn’t sure I wanted to go quite this big, but it handles great! Love driving it!
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Used
$41,280 9,055 mi.

2019 Honda Pilot Elite

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(716) 376-0742
3.7 (1335 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Wonderful experience
by Beatz12 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1335 reviews)
I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!
Consumer Review
Most reliable car I've owned.
by j_garcia from Morro Bay, CA
May 8, 2019
5
Very elegant and comfortable car have driven. Very spacious, perfect for family. Also lots of storage space if not traveling with others. My entire family fell in love with our new Pilot.
JUST ADDED
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Used
$33,980 6,232 mi.

2019 Honda Pilot EX-L

Great Deal
HOT CAR
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom (Online Dealer)
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(716) 376-0742
3.7 (1335 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1335 reviews)
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
Consumer Review
New 2019 Honda Pilot - 3000 miles in the 1st week
by Big-L from Fredericksburg, VA
May 8, 2019
5
Bought the car and hit the road. I put 3000 miles in the first week. Pro’s, comfortable ride, decent MPG, good entertainment package. Con’s, none to think of so far. It’s just a good car to drive and I feel safe sitting up off the road and I have plenty of seating and space to carry stuff.
JUST ADDED
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Used
$41,320 14,699 mi.

2018 Honda Pilot Elite

Good Deal
HOT CAR
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(716) 376-0742
3.7 (1335 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Premium car, premium service
by m.glassen from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1335 reviews)
Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.
Consumer Review
Best car I’ve ever owned
by Dixie from Franklin wi
February 10, 2019
4
This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.
EXPLORE PAYMENTS
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Used
$32,775 10,897 mi.

2019 Honda Pilot EX

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Fuccillo Toyota of Grand Island
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(716) 775-6337
4.9 (543 reviews)
20 mi. from 14127
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Dealer Review
Great service and best popcorn ever
by Stephen from Grand Island, NY 14072
November 6, 2018
5 5 5 5 5 4.9 (543 reviews)
fast service. Andrew is one of the best service writers i ever dealt with. popcorn and coffee are great. office staff very nice
Consumer Review
Most comfortable car I have ever owned
May 3, 2019
5
Very comfortable and safe 8 seat SUV. Excellent in every way. Safety suite is amazing with lane centering & auto steer, forward collision mitigation, cross traffic alert, and a host of other safety features.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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