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Used
$32,338 8,856 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Hanna Imports
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(919) 230-7427
4.9 (2097 reviews)
2 mi. from 27609
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Dealer Review
Hannah Is Great For Your Used Car Needs
by Chris from Durham, NC
November 6, 2018
5 5 5 5 5 4.9 (2097 reviews)
We were in need of a car after someone hit my wife's SUV and totaled it. I searched on the internet, and saw a car I was interested in at Hannah's. We went down there and they were super busy, but they found the time to stop and help us by letting us test drive the car, and taking it to our mechanic for him to give us the thumbs up, or thumbs down. We had the car for over half a day, and Hannah's did not call or bug us. We got the thumbs up, and have now driven the car for over two years. The only problems we've had were with sensors, which couldn't have been seen during the inspection. We fixed the sensors, and the car rides like a dream. Thank you Hannah for your professionalism and service. We'll definitely shop there again.
Consumer Review
Beautiful, stylish, spacious
by Honda girl from Corpus Christi, TX
May 4, 2019
5
This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!
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Used
$28,955 9,973 mi.

2018 Honda Pilot EX

Good Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Hendrick Southpoint Auto Mall
() -
(866) 570-7817
4.8 (551 reviews)
17 mi. from 27609
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Dealer Review
Performance Acura Durham-Chapel
by Jim939 from Durham, NC
November 6, 2018
5 5 5 5 5 4.8 (551 reviews)
Both the sales team (Scott) and service team (Cam) are wonderful. Scott got us an excellent deal on a 2017 MDX Advance series and Cam got my 2006 RL serviced perfectly so I could pass an inspection. Can't wait for the 2018 TLX to come out for our next Acura. Daughter loves her 2016 ILX Tech seris too. Finance team is the best around. Overall a great team.
Consumer Review
Perfect for My Family.
by RacoonLover from NJ
April 29, 2019
5
This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.
PRICE DROP
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Used
$28,955 $29,455 41,881 mi.

2018 Honda Pilot EX-L

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Hendrick Southpoint Auto Mall
() -
(866) 570-7817
4.8 (551 reviews)
17 mi. from 27609
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Dealer Review
Super Happy!
by JerseytoDurham from durham,NC
December 3, 2018
5 5 5 5 5 4.8 (551 reviews)
Alejandro and Debois really helped me with my first new car! I just bought a Forester and could not be happier. After buying a used car that the transmission went right away,I was skeptical to buying a car. Alejandro put me at ease with all the information on the warranty. Thank you Performance Subaru!
Consumer Review
First time purchase of an SUV.
by Henry & Vivian Thomas from Fayetteville, NC
April 28, 2019
5
What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.
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Used
$40,739 13,705 mi.

2019 Honda Pilot Elite

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Capital Ford
() -
(919) 275-3190
4.9 (1368 reviews)
2 mi. from 27609
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Dealer Review
The best buying experience very
by Betty and Bobby Corbett from Raleigh North Carolina
November 5, 2018
5 5 5 5 5 4.9 (1368 reviews)
My wife and I are looking to buy a New svu this Sunday after church we stop by to see what they had. She found a 2017 Ford Escape. She has never gone to look at cars before. She I'm in love with this car. On Monday morning I called the dealership and talked to Mr James Bennett. I give him the stock number. He told me he call me right back what she did. We worked out the deal with him. When we got to the dealership the car was nice and clean. My wife move the car and she loved it. She asked if the paper work was done. Mr Bennett told the we asked for was exactly where she wanted it. We traded in a 2014 Mustang.Ron speller was so patient with her we left the dealership at 10:30. What I was most impressed with Ron he went all over the equipment of the car for her got the owner manuals out showed her everything about the owners manual. Capital Ford need two be very pleased with Ron speller and Mr. James Bennett. BOTH man have alot of integrity.
Consumer Review
Honda
by Maryafinlay from Maine
May 15, 2019
5
I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!
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Used
$34,988 16,348 mi.

2018 Honda Pilot EX-L

Fair Price
HOT CAR
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Leith Honda
() -
(866) 683-8333
4.9 (5436 reviews)
2 mi. from 27609
Authorized Honda Dealer
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Dealer Review
Service was Excellent!
by Cathy from Raleigh, NC
December 3, 2018
5 5 5 5 5 4.9 (5436 reviews)
The appointment didn't take long. I appreciated the waiting room area, that made it easy to get on WIFI, read a book and even use the computers available. Although I have an Acura, I don't want to drive to Cary to get my car serviced, since I live in Knightdale. The Service Men were very professional, and not trying to sell me another service. That's important to me! This location is more convenient for me and I'll definitely make Leith Honda my first choice for service!
Consumer Review
Love this SUV
by Sarahp1 from Waldorf MD
April 10, 2019
5
I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!
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Used
$41,700 9,055 mi.

2019 Honda Pilot Elite

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(888) 439-2080
3.7 (1313 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1313 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Consumer Review
Most reliable and comfortable car!
by Viktoria from Buffalo Grove, IL
May 14, 2019
5
Great car! Lots of room and space! Best investment ever! Looking forward to traveling with my family across US! Very pleased with the purchase! Recommend it to everyone!
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Honda Certified
$30,290 17,581 mi.

2018 Honda Pilot 2WD EX

Great Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x2/2-wheel drive
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AutoPark Honda
() -
(919) 230-7377
4.8 (5015 reviews)
12 mi. from 27609
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Dealer Review
Civic EX-T on 10/25
by Cesar Salazar from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (5015 reviews)
Dear General Manager, Yesterday 10/26/2016, I had the pleasure to buy a new car from your dealership. This was my second visit, my first one I met Jim, Sales Manager, and spoke to him for a few minutes about my requirements for the car and left . Jim introduced Justin and he called me after 30 minutes and we sealed the deal over the phone. I didn't even look at the car or drove it, I had visited 2 other dealers and just wanted the best deal. I work in the Health Care industry specially in the customer service area. I must admit I was extremely impressed by Julianne, Sales. She wasn't just kind, polite, knowledgeable and friendly. This should be at least the minimum requirements for any sales person in any industry. I was really surprised to learned her age as well. I knew she was young but didn't expect a 20 year old so good at what she does. I wasn't doing anything near this at her age. Working with adults and making financial decisions is some how a very mature job. She was all around great!!. My situation was perhaps a bit usual since I had to return a rental next door at 6pm. John, Financial, was another person who exceeded my expectations. I kept apologizing for only giving him 20 minutes to do all the paperwork. John was very understanding and at 5:50pm Julianne drove the new car to enterprise and I returned the rental car. That's when we returned to the dealer to teach me all the tech the civic has. In 15 years I bought 3 cars from Honda/Chevy Boyd dealership. This time Autopark was no match for them, from the staff to the perks and the price you guys were so much better. I am really impressed by everyone at your store . I teach Customer Service at Duke and talk about the wow factor and how first impressions are a big deal. Your store was not only clean and decorated and staff well dressed but the staff was really friendly and helpful. Jim closed the deal by phone and Julianne was waiting for me at the door to greet me. Jim, Justine, Julianne and John...(must me the J) you all are stars in my new AutoPark Honda book. Thank you for making my buying experience a different one and a really nice one. I absolutely love my new civic and I said I will be back for my Ridgeline in 6 years. My 10 year old can't believe this civic would be his in a few years! Well done General Manager for your leadership and your employees! Your new Autopark Honda customer, Cesar Salazar
Consumer Review
Much better vehicle than my Avalon
by Dan the Pilot fan from Raleigh, NC
March 20, 2019
5
The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.
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Honda Certified
$31,700 22,413 mi.

2018 Honda Pilot 2WD EX-L

Great Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x2/2-wheel drive
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AutoPark Honda
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(919) 230-7377
4.8 (5015 reviews)
12 mi. from 27609
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Dealer Review
We got lucky!!
by missmee from DealerRater.com
November 5, 2018
5 5 5 5 5 4.8 (5015 reviews)
Headed to Auto Park Honda knowing we wanted to take a look at the Honda CRV's to "maybe" at some point very soon trade in my 12 year old vehicle. I can't remember if he found us or we found him as we were walking into the showroom but either way WE GOT LUCKY!! Brian Fabricatore was the most pleasant, regular type guy ever. From the moment we met him to the very end (yes, I did drive away a week later in a 2016 Honda CRV) he acted as if he was actually buying the car with us and would be driving off with us too. I can not express how genuine, personable and kind Brian was. I will end by saying, "If you're at Auto Park Honda searching like a fish & a lure, make things easier just search for Brian Fabricatore" Totally enjoyed the experience - Thanks to Brian Fabricatore :)
Consumer Review
Best car I have ever owned
by Pilotfan from Denver, CO
March 20, 2019
5
The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.
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Used
$35,520 9,104 mi.

2019 Honda Pilot EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(888) 439-2080
3.7 (1313 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
5 5 5 5 5 3.7 (1313 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
Consumer Review
Pilot!
by Piloteers from Oak Park, IL
May 12, 2019
5
We owned a 2006 Pilot and after 13 great years we finally needed to get a new one. After looking at Volvo, Toyota and Subaru we came back to the 2019 Pilot. Nothing beats it in its class.
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Honda Certified
$32,980 20,830 mi.

2018 Honda Pilot 2WD EX-L

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x2/2-wheel drive
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AutoPark Honda
() -
(919) 230-7377
4.8 (5015 reviews)
12 mi. from 27609
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Dealer Review
Bought one Honda, great experience, so bought another...
by wem003 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (5015 reviews)
Spent some time in March looking at Pilot's. Happened to meet Calvin Ng on my first visit, and he was great. Spent a lot of time with us making sure we were picking the right car (Pilot vs Odyssey), and was super patient with us and helpful with the experience. Our kids were with one day, and he was great with them as well. Fast forward a month or two and I'd been toying with the idea of buying a truck - was going to be a Ford, but after seeing a ton of articles, videos, etc suggesting a Ridgeline was a smarter overall choice - I got a hold of Calvin again - and he was even more patient over the course of a month or so with various test drives, drop in's to see if my kids had enough rear leg room, etc. The vehicle had a few issues on delivery, but Calvin made sure that he hooked me up with David Mastrangelo in service and despite having to orders some parts (new trim piece), and the like - they both were super patient, friendly and got me taken care of. If I had the need to buy a third car - I'd head right back to Calvin no questions. I would challenge folks to find a nicer salesman, low pressure and helped me get what I wanted. I had been at this dealership back in 2013 or so - and since they moved I feel there must have been other changes made - it was a rough and pushy experience then - but now, wow - I couldn't have been happier.
Consumer Review
My second Honda. Love it more than the first one
by Marcel from Lander
March 6, 2019
5
Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.
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Used
$28,800 6,989 mi.

2019 Honda Pilot LX

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom (Online Dealer)
() -
(888) 439-2080
3.7 (1313 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Wonderful experience
by Beatz12 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1313 reviews)
I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!
Consumer Review
Honda owner since 1900's
by JDT from Jackson, TN
May 10, 2019
4
Too many gadgets that I don't know how to use. I HATE the auto engine idle and can't disable it. Have to turn it off everytime the motor is started.
JUST ADDED
Used
$35,300 15,730 mi.

2018 Honda Pilot Touring

  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
() -
(919) 429-8971
4.1 (526 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (526 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
Consumer Review
Best car I’ve ever owned
by Dixie from Franklin wi
February 10, 2019
4
This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.
JUST ADDED
Used
$31,700 18,548 mi.

2018 Honda Pilot EX-L

  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
() -
(919) 429-8971
4.1 (526 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (526 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
Consumer Review
Only Problem - leather it's cheap
by lalita from orlando, FL
January 25, 2019
4
Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!
JUST ADDED
Used
$31,500 22,130 mi.

2018 Honda Pilot EX-L

  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana
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(919) 429-8971
4.1 (526 reviews)
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Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.1 (526 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
Consumer Review
Always Honda’s.
by Love my piloo from Albany ny
January 3, 2019
5
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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