Used 2023 Honda Pilot for sale near New Brighton, MN

Josh Hartigan had absolutely terrible customer service. You should absolutely try to avoid him. He was incredibly rude during the entire financial process. It seemed like he was upset I didn't take his loan insurance offer that would give him commission. I expected Luther Toyota to hire better employees for a more friendly experience. Cheer up Josh, come on. Dave Thomas was a great guy! I loved my experience with him, and he made the process very smooth. I got the car that I liked and he didn't try to sell me anything extra on top. Class act. Superb service. Friendly guy. Bottom line: ask for Dave, avoid Josh.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Tim was great. Took extensive time to explain EVERYTHING to us and no pressure, even when we left for a few hours to check other dealers. Nothing compared with the deal we got there, but most of all, it was a pleasure dealing with Tim who explained all the differences between models, factory warranty vs. extended warranty and much more. Even after the sale, he practically insisted upon helping us get my son's phone Bluetooth synched with the car, so he could make hands-free calls safely. A really great guy and a credit to their dealerships. I couldn't recommend more highly. If you want to see a fair, polite, knowledgeable straight shooter, see Tim at Walser Mazda in White Bear Lake. P.S. He can access other cars (besides Mazdas) via their other dealerships.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

I recommend this dealer. Andres was the sales person who assisted us in the purchase of my car. He is very kind and the purchase process was very fast. I did not imagine how quickly they would delivery the car to me. I give it five star. 😊

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

We worked with Phil, he was awesome and treated us like family. They are very honest and up front about the pricing and negotiation. Phil was great as well as the rest of their team, highly recommend!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

It was a bit of phone tag at first but once I got there everything went great. I’ve never bought a vehicle and been out the door within a couple of hours. I was impressed! Plus I got 5 free oil changes on a used vehicle that wasn’t a Honda! The salesman Rory was on top of it, next time I might even buy a Honda!

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

The staff at Buerkle is amazing. They take time to really hear your needs and find the perfect vehicle for you. I was also very pleasantly surprised by how smooth the process was and that I didn't have to spend all day at the dealership. Thank you Sarah and Noah and the whole staff for a great experience.

Buying a car can be stressful, but Brandon and the finance person that assisted me yesterday were great. They went over my options thoroughly, and were instrumental in ensuring I walked away with car I wanted.

They offer a service that surpasses clients test and expectations. BRAVO! Probably the best team ever on earth, Great job continue with the same spirit.

I just recently bought a Toyota Avalon from here and Colin and Nick were really easy to work with and made the process as smooth as possible. No stress no surprises just an all around easy process. Definitely will work with them again in the future. Great prices on their cars as well! Definitely recommend purchasing here.

Ue Vang helped us with a transmission service to my 2014 Subaru crosstrek. Not enough space to tell you how fantastic he is. Thank you. Very nice. Kept us updated on service. Very knowledgeable. You are lucky to have him.

Worked with Dan. He could not have been more helpful and pleasant to work with. He allowed me to drive several nice used cars that I had picked out from your on line inventory.

My service representative was prompt and professional. Comfortable atmosphere while waiting for service to be completed.

Very professional and knowledgeable staff,the purchase went very smoothly with no issues.Will definitely purchase another vehicle in the future.