New and used 2025 Honda Pilot for sale near Waltham, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Ocean Honda of Brockton has fantastic customer service from start to finish. The staff was so very friendly and they made the process of buying a car easy and painless! I highly recommend them. They really went above and beyond. If I could I would give them 100 ⭐️ ⭐️⭐️⭐️⭐️!

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

Very great experience here for my first big purchase of a car. Joe, Hebert and the rest of staff treated me excellently and with respect. I recommend this dealership.

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

My wife and I purchased a 2025 Honda CR-V Hybrid at the end of 2024 , and found our experience with Emily Gregory to be excellent. Emily was very knowledgeable and pleasant to work with. She explained our options in detail and was very patient in answering all of our questions. That was throughout the sales process and when we picked up the car. When returning to pick up the plates and registration, Emily made sure we were comfortable with many of the features on the car . We would highly recommend Emily Gregory when you are ready to purchase a vehicle. The reason we asked for Emily was because of her positive reviews. Judy and Paul C.

Have always owned the Odyssey. Still probably my favorite. Pilot is beautiful inside and out. I got the black edition. Could have more vents for a/c and storage space. Rides quiet and smooth. Easy to drive long distances. Averages about 20 mpg

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

I was comparing a Cadillac XT6 and the Honda Pilot Touring. I drove both vehicles over the same rough stretch of interstate road, with rough concrete and noisy expansion joints. The Cadillac was 67.2 dB in the rear seat. The expansion joint could be felt, but not a jarring bump. The Honda was 67.2 dB in the rear seat, with the same feel when hitting the expansion joints. The Honda was markedly larger. Both width and interior height. With the Honda having a better long-term reputation for economy, reliability, and cost of maintenance, it was the obvious choice for me.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Ron Bouchard Honda was amazing with all of their help with our new car purchase. I highly recommend working with Luis! He was very professional and helped us get exactly what we needed. He took the time to show us how all the bells and whistles worked in our new car. Luis was a pleasure to work with.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

I have a great experience at Honda North. Tyler is my point person. I feel so comfortable with him. I trust him. And I like everyone, in service, but I know Tyler best. He is professional, knows what he is doing, keeps in touch while I’m waiting. I have also had great experiences with other service people. They are all helpful, kind polite. But I know Tyler best. The place is clean. There is a food stand, coffee and water. A man from Honda came around asking everyone if they would like a bottle of water. Even the customers are nice, when you are waiting. The bottom line is, I trust Honda North. If they Tyler tells me or anyone, if Tyler is not in, that something has to be fixed, I trust that it does. Thank you, Honda North.

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

It was a very pleasant experience. They did not try to pressure me into buying a car which would have not helped anyone. They did seem to be very motivated to try to sell me the car I had checked out by negotiating a deal I thought was pretty fair after the initial one or two offerings.

I rarely post reviews, but I I am making an exception because I need to make sure that this gets out! I despise car shopping. I think the cost of vehicles is absurd, and I go into a panic every three years when my lease runs out. I HAD A COMPLETELY DIFFERENT EXPERIENCE AT RON BOUCHARD! I have been telling everybody I know (and don’t!) that if they need a vehicle do not go anywhere else but Ron Bouchard, specifically Lancaster, and ASK FOR LUIS RIVERA! Luis was amazing, and I say that with my whole chest. From the moment we walked in, he was 100% interested in what I needed, NOT what would make him the most money. I was ready to have to plead my case about monthly payments and how I really wanted to buy out the lease when Luis said, unprompted, “You know, you are in a really good position to buy out your lease.” 😳 The relief I felt leaving that dealership is like nothing I have experienced in the last three leases from “Herb”, where the goal is to push you to the absolute max you can pay a month, plus a few extra. Not true at Ron’s house! You can tell they are interested in helping and building trust. They want you to come back! They want you to tell others to go there! Repeat business is critical for these guys, and I want to make sure that they get as much as possible. I also have to mention Eddie Osorio, the finance manager we worked with. Again, completely transparent about what was happening at every turn. Numbers make my head hurt, but Eddie clearly explained everything with no high pressure sales, just the pros and cons of each option. I could not be happier with the outcome. Putting business aside, these are just really good human beings. Good energy throughout the entire dealership. I could not have imagined I would be raving about a car buying experience, but here we are! Look, there are a million places to get a car. I have spent days of my precious free time over the years trying to find the best deal, the lowest payment, etc. Do not waste your time. Just go here first. And ask for LUIS RIVERA! You won’t be disappointed. 👍🏻

Orlando was the sales men when we’re buying our new Honda. He was very pleasant, professional, and thoroughly answer all our questions. It was a good experience.

Julie F. is amazing. She has been our sales associate for a very long time and we are always well taken cared of. She knows her clients and does the very best for them.

Ron Bouchard Honda is a no nonsense partner in the car buying process. They listened to what we wanted and were very fair with their trade in evaluation and discount offers. Communication was regular and clear.