Used Honda Pilot EX-L for sale near Addison, TX

Excellent customer service. The guys are really helpful. They all helped me throughout the entire process. I will be buying from them in future again. They are wonderful.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

He is very approachable and takes the time to explain each part of the process in detail, ensuring that everything required is clearly understood and nothing is overlooked

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Always happy with service at this dealership. Kelvin J. provides great customers service. I really appreciate his explanation of recommended services. Although my vehicle is older, I have had no major issues with my vehicle.

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Tristan was great! He greeted me right away upon checking in my car for service. He went over the details of the maintenance process and asked me if I had any questions. He let me know an approximate time of service completion and kept me in the loop by providing me with periodic text messages. Pick up was super easy! Thank you, Tristan! Great job!

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Shout out to Park Place Lexus in Grapevine Texas. There customer service was excellent. A special thanks to Abraham Sotomayor and Erin Young. I will definitely continue to purchase my vehicles at your dealership. Thanks again.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

I bought a 2024 Silverado 2500 HD from Mike Black. Mike made the process as quick and comfortable as possible. Great product knowledge and easy to work with. Responsive and helpful. Would not hesitate doing business with Mike in the future

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Overall, the purchasing experience was good. Working with the sales associate (Tyler) and the financing consultant (Daniel) was a pleasant experience. When I drove the car away from the dealership, I was satisfied that I had made a good purchase.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Did everything they promised and on the timetable given in the beginning. Attention was given to reviewing all the car needed. The work was high quality.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

After having my car stolen, Steve Rivera contacted me and immediately put me at ease. I gave him an idea as to what I wanted and he got me the perfect car. Everyone was extremely kind and helpful. I definitely give him a two thumbs up.

It’s very reliable and it lowkey will gas any knucklehead on the street who wants to get creamed in a race. Best car on the streets, so beautiful I named my kid after it.

Josue Sosa was very professional and guided through the entire process. He clearly explained what I needed and was able to secure me in a vehicle that I'm very happy with.

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.

Purchased used with 145,000. Threw a bunch of front end work into it, but with Alaska roads no surprise. Very comfortable, with good interior. Sure footed on ice and deep snow with Blizzak tires. Alot of power, and 20 mpg with the V6 engine. Feels like a bigger SUV than it is. Great rig over the road, easy parking when in town. Going to run this up to 300k before I am done with it.