I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
My son was ready for a new truck. He did his homework, had a good idea of what he could expect from his current one and what, in the ballpark anyway, his new one would cost. He and I went on this adventure on the Internet to find the right truck for the right price, just like any of us would do. We ran across some shady squirrels out there...didn't actually have the truck they advertised, come in and drive it and we'll talk, etc.
Then we happened on Crowe Motors here on cars.com. They had a truck that met our specs and was priced close to where we needed to be. We dealt with them via email and over the phone and everything was a go from the word go. They accommodated my son's special requests on the new truck and made the entire transaction smooth, easy and well, great.
I don't have a connection to Crowe, wouldn't have found them or even considered them until I landed on cars.com. They shot straight with me, presented honest deals and we walked away happy. I recommend working with the team at Crowe Motors. You won't be disappointed.
One of the best cars I have ever driven
by Jithom from Atlanta, GA
December 18, 2018
The car is one if the best SUVs I have driven. The seats are designed for long tuns and I never had any issues. I would buy it again if I get a great deal
The sales team here we're super helpful and attentive. Our sales person Chris was super paitent while we test drove 8 different cars.
Head sales rep John was able to get us the loan with a great APR.
We will definitely be back to Beck's Auto Group when we're in the market for another car.
WORTHLESS 4X4 SYSTEM
by Jay from Brevard NC
December 9, 2018
This pile of trash disappointed me and let me down big time with my family in it.. The 4x4 system is absolutely no better than a front wheel drive car.. USELESS FOR A 4X4 VEHICLE.. MY ADVISE IS IF UR LOOKING FOR A 4X4 VEHICLE DON'T EVEN LOOK AT THE HONDA PILOT.. OF U JUST WANT A SUV THAT WILL NEVER SEE A SITUATION THAT WILL NEED 4X4 THEN STILL DON'T BUY THIS PIECE OF CRAP..
Traded in my 2016 Honda CRV for a new 2018 Honda CRV and I was pleased with how Bobby worked so quickly with me.
He was very polite and maintained eye contact with me the whole time. He made sure I was looking at what I wanted and did not try to pressure me into getting something I did not want.
When it came to talking about numbers, he was actually able to get me a lower price than what we agreed to!! I would highly recommend asking for Bobby, as he went above and beyond to make sure that I left with a smile on my face!
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
My purchase assistant John Booth was very helpful and made my purchase experience pleasant. Jeff Wyler worked with my situation and came up with realistic solutions.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
by Sportsfan222 from Upstate Ny
January 14, 2019
The honda pilot is a great car, one of the best I have owned. Great in the snow and great on the ice. The seats are comfortable.
We worked with Alex (our salesman) and Jack (finance manager). Both were great...honest, helpful and straightforward. And the cars they have are really impressive. It's very obvious that they are selective about the cars that they choose to sell. The next time that we need a car, we will definitely start at Becks's!
So far so good.
by slesh from Hartland, WI
December 13, 2018
Too soon to give a good review, but so far so good. I like the towing hitch being standard. I wish the wiring was also included.
I came across Becks when I was searching for a specific car I wanted on a Sunday and talked to Christian and he helped me get into exactly what I was looking for! The next day I drove from another state to pick it up and the whole process was maybe 1 hour!!
Nice family SUV
by DCDR from Grand Rapids
December 11, 2018
Little to no problems with the Pilot. I have well over 100,000 miles on it. There is not much leg room in the second row, and little to none in the 3rd, was great when my boys were little, but a little crowded now. I would buy a Honda again, if it wasn't for the terrible service of the dealership.
Strongly recommend Kings Honda. Have leased, bought and serviced many cars from Kings Honda. We love how they try to please the customer. From Andy French the GM to Trish Woodward the salesperson who spent many hours with us to Dustin who took the time to call my wife the day after we leased we again are thrilled with our experience.
My honda pilot 2017 is the best car I have owned,
by Drexdave from Upper Marlboro, md
January 7, 2019
Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.
Pat and his team were absolutely excellent. This was our first time buying a car and he made the process so easy for us. He explained every step of the process and made sure we didn’t have any doubts about anything. The customer service was A+ and we would recommend Preferred Auto to anyone looking into buying a used car!
Reliable low maintenance car
by Deejay from Fort Worth, TX
December 7, 2018
This car is very spacious, meets all my need for travel, while being comfortable and reliable on the road, very low maintenance. Adequate leg room for my adult children when we have to travel together
by Joseph Barber - Professional Truck Driver from Taylor, MI
February 14, 2018
I searched the web to find the vehicle that I desired, a 2015 BMW X5 within my budget. After multiple searched I found Becks Auto Group and spoke with Scott Smith. Scott is very pleasant on the phone, very professional and accommodating. I explained to him that I was a professional driver and that my schedule was unpredictable due to my interstate travels. I also reside in Michigan about 225 miles away from the Becks Auto Group dealership location. However, it was never a problem for Scott as he went above and beyond what most other sales professionals were willing to do. He was very flexible in waiting for me after hours to view and ultimately purchase the vehicle! We completed the deal at 10:15 pm this past Monday night! Scott also made sure that the vehicle was immaculate when I picked it up and followed me to drop off the rental car that I was driving while conducting my search! I can't thank him enough for making what started out as a very stressful endeavor by turning it into a very pleasant buying experience! While I was at the dealership I noticed the quality vehicles that were on display and I think Becks is a great place to shop for a pre-owned vehicle! I especially would recommend that you ask for Scott to assist you with making a purchase as he did an outstanding job of making me a happy customer with his great customer service!
Terrific Family Vehicle
by Gary from Cleveland, OH
December 4, 2018
Our Honda Pilot has been a great vehicle. It is comfortable and the heating/cooling is superb! We live in a snow belt area and the FWD did just fine in the winter months. The rear seat entertainment system was enjoyed by children and adults alike. It is nice that those in the rear seat can watch a move and the driver can still play the radio or CD in front. The third row seating allows the entire family to travel in one vehicle. The leg room is cramped for an adult with long legs but average adults to small children are seated comfortably in the third row. There is plenty of room in the back to haul many things when the seats are folded down.
We used this vehicle daily to commute to work but also to travel and to haul a pop up camper. It's a great vehicle.
Purchased new CRX LX, my sales representative was Rob Larson. He was the most professional sales person I have ever dealt with, that noted, I have purchased many cars thru the years and know the difference between strong and weak, Rob was caring, intuitive, and kind. I received the price I wanted, Honda rate and term.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
William Lyles was very patient and helpful and has very good people skill. And very knowledgeable about the product.
His most important thing was that I was satisfy with the car that I had chosen. I would recommend William Lyles to a friend>
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
Just purchased my first Honda. I recommend seeing William Kyle's. Let him know what I was looking for, and the price was right. Way to William!!!!
I liked the old boxy style of the Pilot
by Sandi's Avalon from Beckley WV
December 9, 2018
This was a great vehicle with a lot of room. No comfort problems. I purchased it slightly used and it did well for a couple years, then started having some problems. Minor, yet annoying. Since I'm on the road all the time, those minor & annoying problems led to down time that was unacceptable, so I got rid of the Pilot. Gas mileage was not great, only about 15 mpg. Not so hot in the snow either, but it WAS only the 2W, not the 4W. If you aren't in a snowy region and have the time to take in for repairs frequently, this is a good vehicle as the room is excellent inside. I personally like the boxy look of the older Pilot vs the crossover look of the newer ones. Overall, it's a decent ride.
Rob went out of his way to make the deal happen. Even though there were a few glitches in the delivery of the Odyssey, he made everything right so that I could leave happy. And his assistant, Christie, is amazing!
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
Friendly and answered all of our questions. Helped find model and color of Odyssey. Negotiated on price. We have leased or purchased around 10 vehicles from Rob.
Great backwoods outdoor family car.
by smsipp from Wichita, KS
September 15, 2018
Great family car for off road adventures. Only downside? Not much room for children to grow! The back row had little leg room. Was a fun car to drive for our big family and I would have loved to keep it if it weren't for the cramped seating.
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