Used Honda Pilot for sale near Billerica, MA under $899,990

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

Came to Carfive in Plaistow, Alex and Kae were very friendly and knowledgeable. Would highly recommend.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Like most people the thought of car shopping is just an anxiety ridden process. I can not say enough about the attention and focus they put on their customer buying experience. The communication was excellent as well as trying to meet my needs by asking the right questions and finding the right car. I scheduled with Jessica Aubin and the cars were ready and waiting. She knew the cars inside and out and was able to answer all of my questions and if she did not know, she went to ask- she didn't try to xx stuff by me. Stacie the GM was fantastic and Chris in finance was so patient with my, no less than a million questions on warranties etc. I never once felt pressured or treated like a bother. Not every dealership can say this. I had some bad experiences recently during this buying processes with other dealers and I wondered where the days went when the sales person not only wanted to sell you a car, but sell themselves and all the reasons to create a relationship with this dealer. Well I found it and I think you will too! I can't see my family going anywhere else in the future. Thanks again for showing that customer service still exists!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

To say that this dealership is great is an understatement. I had the best car buying experience I?ve ever had. It was easy and seamless. Ron Walsh was my salesman and he knew everything about the car I purchased. He walked me through each system on the car. He was incredibly easy to work with and pushed everything through very quickly. When I came to pick up my vehicle, about 20 staff members crowded into the garage and they opened the garage door and they shouted congratulations. I?ve never seen another dealership take such good care of their customers. Truly a one of a kind car buying experience. If you are looking for a Porsche, there is no other place to go than Porsche Westwood! Ask for Ron Walsh!

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Great car, 246,560 on the dash and have never broken down once. I got it used at 200,000 miles and runs great. Doesn’t get good gas miles

My Ram truck had a problem that two other independent repair shops could not even analyze what was wrong so I ended up at Priority. Priority fixed the problem and I got my truck back running as it should. If I had taken it to them in the first place I would have saved a great deal of time and aggravation. Both Mike and Oscar in the service department were very pleasant and professional to deal with. They kept me on top of what they were doing and there were no hidden cost when I picked it up. Thanks guys you are the best.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

In and out as ..service people got job done. Service man new to desk and biz..I'm sure he'll get to.be as good as other desk guys.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.