This was by far the best buying experience I have ever witnessed. Cortez Chester was courteous and just a really nice person. Didn't try to pressure us with a lot of sales talk, but simply told us what we needed to know about the car. Very satisfied.
This was a low stress purchase with friendly staff. They delivered what they committed to without pressure, which is all I generally want in a buying experience. I worked directly with the sales manager Donnie before ever visiting the dealership and he was a pleasure to work with.
From the beginning Anthony was polite and helpful over the phone. I had questions about the listing and I got a call back promptly.
I then proceeded to arrive late for our appointment, keeping him at work late, and I found myself with a shortage of cash as well. Anthony was understanding and accommodating when he certainly didn't have to be.
After borrowing my not-yet-purchased truck to go to an ATM to retrieve more cash, I bought the truck and left the dealership leaving my water bottle on the table. Anthony met with me at a restaurant I was at to return it.
AND THEN after driving my truck 2 hours home, I realized I had inadvertently stolen his dealer tag, still in my car from the test drive. Anthony was understanding about that as well.
While I did everything wrong, Anthony did everything right, I had a great time buying my truck.
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
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