I was looking for a specific vehicle and contacted several dealerships. Thomas Honda via Rich Berkey was THE ONLY dealer who was responsive to my search for a used vehicle. Rich was an absolute pleasure, he explained everything very thoroughly, kept in constant contact, and followed up with me every step of the way. All the staff were very friendly. They were very transparent about costs, fees, taxes etc...no jumping through hoops to get a good price and the whole experience was stress free.
We have now purchased three vehicles from this local dealership. They are not your stereotypical used car dealership. They are not pushy, but are willing to answer any questions. The personnel are always friendly and personable. They make the buying process easy and satisfying for all parties. I will continue to recommend McGill's Car World to anyone in the area.
This was truly an amazing experience the car we bought was due to be inspected in December they had me drop it off inspected the car did Admissions and oil change and Alignment topped off all fluids changed filters and put four new tires on my car because they needed them all for no charge to us!!! I've never experienced anything like this and my husband has been buying cars for over 50 years and was totally impressed we will buy from Choice again!!!
Best used car buying experience ever. Tom Cavil is an excellent customer service rep and communicated long-distance regularly and with precision on the disposition of the vehicle and its condition. After a 3 1/2 hour drive, he allowed me all the time I needed to test and inspect the vehicle, then agreed quickly on a very fair price below asking. Vehicle needed a minor repair, and even his advice there was spot-on and I was able to repair, for $1.99, what a dealer would charge over $100! Processing the paperwork was quick and simple, and I was out of there in less than one hour. Cannot recommend highly enough.
I can't say enough good things about the service department. Frank really was awesome in getting me though my repairs of my accident and making it easier to deal with. Dean is great as well. They all are. Thanks for having a great staff of service employees.
This past summer I needed to buy a used car in good condition for my son to use at college. The salesman, Tom Sylvester, led us to a great buy - a 2012 Honda CRV. Over Thanksgiving break, my son took it in for servicing to get an oil change and some new wipers. Frank Sabino was the service advisor. They found some serious problems with the rear brakes that had not been detected before and Frank gave my son an awesome deal on the repairs. To say that I am pleased with their service is a massive understatement! THEIR SERVICE IS GREAT AND FRANK IS THE BEST!!!
Painless and easy. Nice group of people. I really enjoyed my experience with the team at Thomas Honda. They are making me write at least 25 words and I'm not sure what else to say.
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