I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
After 30 years of membership I FINALLY used the Costco Auto program and was introduced to Tom Daniels. He is GREAT! I don't live in the customary 25 mile radius to Earnhardt Honda so our first contacts were limited to Email and Text (my choice). Our first meeting was so laid back; no pressure but with a determination of "lets make the deal that you want;" AND get you home before dark. And they did. When I drove off in my brand new 2018 CR V I experienced a euphoria never felt when I bought a new car. It was clean, prepped and pre-tested CORRECTLY. Tom had listened to what is important to ME about my car and took the time to make sure I knew how to make it work to my best advantage. The 3 hour ride home was a PLEASURE; the way I always imagined it should be. THANK YOU Tom Daniels! Gail Carlmark
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
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