Been to several dealers there's a handful of dealships that I would consider doing business with and now this one I will add to the list. In my experience with magic city of Roanoke wether you close the deal or not they are willing to communicate and try to earn your business.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
When searching for a Honda CR-V EX-L AWD in Sandstone color, I started my with the Auto Park of Cary. I found it with the help of Malik Moss.
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
Best car I've ever owned.
by Retired engineer from Longmont, CO
November 17, 2018
There are too many things I like about my car to enumerate. There isn't a single thing I dislike. What a car! Just took it on an 1800 mile round tri p without a single kvetch (complaint).
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Terrific Family Vehicle
by Gary from Cleveland, OH
December 4, 2018
Our Honda Pilot has been a great vehicle. It is comfortable and the heating/cooling is superb! We live in a snow belt area and the FWD did just fine in the winter months. The rear seat entertainment system was enjoyed by children and adults alike. It is nice that those in the rear seat can watch a move and the driver can still play the radio or CD in front. The third row seating allows the entire family to travel in one vehicle. The leg room is cramped for an adult with long legs but average adults to small children are seated comfortably in the third row. There is plenty of room in the back to haul many things when the seats are folded down.
We used this vehicle daily to commute to work but also to travel and to haul a pop up camper. It's a great vehicle.
Service was excellent. Employees are very professional. The price for the service performed was very reasonable. I realize that this is a busy time of year. My appointment was out two days from the time I called. And the coffee and waiting area are ???A??? ok in my book.
by Nancy from Leesburg, VA
December 18, 2018
Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.
Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Most excellent to drive and own this car
by I Mohammadaiyob from Frisco texas
December 6, 2018
This car meet all i need for my family. My kids love this car and it easy to understand all the features and very spacious
AS WITH MOST CAR BUYING EXPERIENCES DID NOT KNOW WHAT TO EXPECT FROM MOHAWK HONDA. MY WIFE AND I WERE PLEASANTLY SURPRISED WITH THE KNOWLEDGE FRIENDLINESS,AND PROFESSIONALISM SHOWN BY ALL THE STAFF AT MOHAWK HONDA. MICHAEL BENNICE WAS OUR SALES PROFESSIONAL, HE WAS KNOWLEDGEABLE AND EXPERIENCED IN GETTING US JUST WHAT WE WANTED WITHOUT ANY OF THOSE SOMETIME HIDDEN COSTS. I WOULD ABSOLUTELY RECOMMEND THEM TO ANYONE LOOKING FOR AN HONEST CAR DEALERSHIP WITH THE PROFESSIONAL SERVICE THAT GOES ALONG WITH IT. RICH AND GEORGINA
Very reliable car and good in gas
by Sulena from Downey, CA
December 3, 2018
I love the gas mileage for an SUV
Very comfortable to drive
Very spacious and lots of leg room.
3rd row is a plus
I love it!!!
My many thanks to Loriston for making my first car buying experience so awesome! Loriston took the time to find out what I wanted in a vehicle, without pushing his own agenda on me, he made sure that I was comfortable each step of the way, and took the time to make sure I understood those steps before venturing further. I have recommend family and friends to Gerrish Honda on the miracle mile, but more important to me, I have recommended them to Loriston! Thank you Loriston! ¿
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
No fear in the process of buying a car, due to the sales department caring about my wants and not theirs. It’s a different buyers experience. The sales dept. are paid salary. Best Service Ever! Thank you for your exceptional service Gerrish Honda.
So far so good.
by slesh from Hartland, WI
December 13, 2018
Too soon to give a good review, but so far so good. I like the towing hitch being standard. I wish the wiring was also included.
I got a CR-V and I love it. Tom Gettler was very very helpful and he knows his work. He helped me trough the process with the best customer services. I highly recommend Tom and this dealership.
Best SUV ever!
by 2015Pilot Rules from Edgewater
October 7, 2018
This SUV is great! I have owned 2 of them and all I ever did was change the oil and tires. The best thing about the 2015 Pilot (last year they made this body style) is there is ZERO blind spots unlike the new rounded model.
Good price on the car that I bought and flexible on the car that I traded in. Very knowledgeable staff and thoroughly explained everything with. no pressure to buy.
I love my Pilot.
by Lindadallover from Los Gatos CA
December 10, 2018
My Pilot has been a very reliable car. It is the first Honda I have ever owned. It handles well and I get good gas mileage. Honda cars are a good value because they hold their resale value. I purchased Car Docs and have all of my maintenance done at the dealership.
Very good impression. Bought a used car there. Our sales person Vlad was very relaxed and not pushy at all. Working together with the manager we got the car we wanted at a good price.
Honda’s have earned my business
by Sandy from Washington
January 1, 2019
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
I first visited the website to look at their inventory and then called in and spoke with Elliot to ask additional questions. He invited me into the showroom and promised me an easy deal with no haggle. When I arrived at the showroom my vehicle was ready for the test drive even though I had already went through the approval process over the phone which took about 10 minutes. Elliott was very professional and knowledgeable. Elliott made me feel very comfortable and was very nice to work with. Overall I am satisfied with this buying experience and I would highly recommend if anyone's looking for a new or used vehicle to go on down and leave what you want! Thank you to everyone that helped me today.
Great safety features
by Snowbird from Parma, Ohio
January 11, 2019
Bought this car after my Accura was in a bad accident. Did not want to spend the money again on a new Accura instead opted for a comparable car without the luxury tag. The Pilot has met those requirements. Large and roomy interior, wonderful updated safety features like the lane departure stutter in the steering wheel, the improved back up camera, the freeway pacing while on cruise control, the four cameras sensing approaching objects, and more. I would highly recommend this vehicle. My only complaint would be that captains chairs be available for second row seating without an upgrade to the touring model. It makes access to the third row more easily.
These guys REALLY know the market and how their vehicles compare to the competition! I worked with Frank and he landed me on the perfect vehicle and was able to secure an AWESOME rate for me through a really competitive bank! His customer service was out of this world! He listened to what I needed, including payment range and what I needed in the vehicle and got it right on the first shot! I never once felt as though my concerns weren't valid to these folks! I would HIGHLY recommend Frank to anyone that is even thinking about purchasing a vehicle! Thanks!!!
Great family car
by Jn from Visalia, CA
January 13, 2019
This car served our family if four well. 3rd row have additional seating when needed. Cargo space is great. Kids loved the DVD player... And so did we!
Mike Ward Fiat-Alfa Romeo made my buying experience very enjoyable. My salesman, Drew Phillips, was knowledgeable about the Porsche Boxster I bought. He quickly got to the point of sale without being pushy. The price was very fair for this pristine car. I liked the fact that all of their used cars are thoroughly inspected and serviced and have a report. My car was just out of factory warranty and was sold without an extended warranty, which I could have bought, but their professionalism convinced me that they knew cars and that this was in excellent condition. The dealership facility was spectacular and the folks were friendly. I had fun just seeing the exotic car show that was going on the day I bought the car. I would recommend that car enthusiasts take a tour of this huge, unique dealership loaded with McClarens, Ferraris, Porsches, Alfas and much more. You won't be attacked by a pushy salesman here.
My honda pilot 2017 is the best car I have owned,
by Drexdave from Upper Marlboro, md
January 7, 2019
Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.
Recently purchased a used X5 with much help from the great sales team at BMW of Fresno. Outstanding experience as Radford P is extremely knowledgeable and helpful in the process of weighing options. He provides much information to work with to find the prefect car.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
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