Just purchased a used Odyssey from Maguire Honda and I can’t say enough positive things about the dealership. Sales associate Sarah and used car sales manager Frank were very professional, honest and stood by their word even when there was a miscommunication. I highly recommend Maguire based on my experience and plan to buy again from them in the future.
I called them after calling a competitor in Auburn and these guys, especially Erin, were on the money and there was absolutely no dickering. I told them what I wanted, what I was looking for, and 2 hours later the deal was done. The competitors couldn't keep up with Ithaca Honda if they tried! This is the second vehicle purchase I have made with them, both over the phone, and the competition in no way could keep up. Straight forward and easy to work with. Jeff, Erin, you guys are AWESOME!!!!!!
I would like to say how pleased I am with the personnel in your parts and service department -particularly Steve T. In 2013 I bought my first Honda ever at Honda of Ithaca. In 2014 I needed an oil change and inspection. In the past I dreaded the long wait I often encountered while having my car serviced. Not so at Honda of Ithaca. Steve T. was not only prompt but also very courteous. Seemed as though I was on my way out almost before I got there. Then last week I needed fuses checked. I never even got to sit down before the work was done. Again Steve T. Thank you so much Steve !
I had been to this dealer 2 times prior, I received great service those times as well. I am a new driver and was in the market for my first car, and it came the day for me to decide. I was in Ithaca looking at other cars and I saw a 2012 Honda Accord coupe certified for sale. I was attracted to it and a civic coupe. I decided to purchase the accord coupe. I gave them a few concerns I had with the car and they either fixed them or they took money off the price for me. I left the dealer with my accord coupe and I'm very satisfied with the process! If you're looking for a Honda go to Jeff or Erin! They're both great and I would definetly purchase another car in the future from them!
The price for the used car I was looking at was good to begin with, but they were still willing to negotiate. Matt was very easy to deal with. Sales staff worked very hard to successfully get the vehicle delivered in the time frame I needed. The financing rate was below anything I could find locally. The vehicle was freshly cleaned, had the new plates on it and a full tank of gas when I arrived to pick it up. The full tank of gas is not as common as one would think it should be. The overall experience was actually enjoyable, which is not a description one would normally give to the process of buying a car. It was well worth the two hour drive and I would recommend Honda of Ithaca to any of my friends and relatives.
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