Best car buying experience ever. I was looking at the dealership in the TriCities. Not happy with trade offer so sent a message to Walla Walla Valley Honda. I was called within one hour. They asked me exactly what I was looking for and expecting. I told them. Bottom line their first offer was $3500 more and the 2018 Honda Accord Sport 1.5L was at invoice. $4000 net different from other offer. I also received a lifetime powertrain warranty.
I walked into the dealer and I never felt like I was having to negotiate back and forth for the car I wanted.
Erick was my salesman. He was as professional and knowledgeable as could be. I am highly impressed. Thank you Erick! I’m letting everyone know.
Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 5, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration.
Rich and his sales manager did a great job giving me a solid overview of the vehicle we were interested in (2019 Ridgeline). He was willing to work hard to get me the best possible deal and answered all of my quetions. He was considerate of my time and did not waste it in any way. He was straightforward and went out of his way to help. I would gladly do business with him again in the future. No high pressure. No double talk. Did exactly what he said he would do. Thanks, Sam
Juan Garcia and his sales manager Muhammad Made the whole process of purchasing a vehicle no stress and efficient. They were knowledgeable and helpful. This is the third vehicle I have purchased from Perfection in the last four years. Based in this experience they will continue to receive my business.
I was looking for a truck, Juan Garcia helped me find exactly what I wanted and well being very accommodating to my schedule. Monica the Gm helped get right where I needed to be with the numbers. All in all it was a great experience, and I love my new truck!
Purchased our first Civic (not our first Honda) from Eli. The entire car review and purchase process was seamless. Knowledgeable, professional and personable team - Eli and Chyrlyn. Made to feel like we were the only customers in the Dealership - not rushed, not made to feel like the clock was ticking. The follow-up, paperwork signing process, review of car features and offers to come back and learn more are greatly appreciated - exceptional positive customer experience. We have found our Honda partner here in Omaha! Thank you!
Been going here for years and they have always taken good care of us. They beat the price of most places we checked and always take great care of our vehicles. My husbands car is approaching 250,000 miles and it still runs like a dream.
This was one of the most enjoyable experiences I have had in purchasing a car. Adrian was respectful, listened to me, and allowed me to make the decision. Scott fully explained all the paperwork with no delays. I can smile when I think of Honda of Columbia.
Enver made buying a car the best decision ever!! He was so patient and understanding with me during the process. He took the time to breakdown all important aspects of each car I was interested in, and even stayed far past closing time to finish out the deal!!! Been through this process more than once and this was by far the best!! Would recommend him and Crown Honda to all my friends and family!!
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