One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a car I'm going there again
Very reliable/comfortable vehicle
by Stealth01 from KC, Mo
January 2, 2019
The 2017 Ridgeline Black Edition has been 100% reliable since purchasing it! The truck is very comfortable to drive and ride in and the in-bed trunk is very useful! My only complaint is the occasional false alarm from the "Honda Sense" sensors when in the rain or snow.
Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Best Truck at the stage in my life
by Mcclden from Greenville, SC
January 12, 2019
I've owned Chevys, Fords and a Dodge Ram. I usually run them for 12-15 years at a time. Since I am close to retiring and have downsized everything from big house and shop to a simple house for two and don't need a full size pickup. After being without one for a couple of years I couldn't stand it and started looking at midsize. Looking at Colorado, Tacoma & Frontier and all fine vehicles I checked out the Ridgeline and although the looks didnt overwhelm me at first, like my little Shi-tzu which I thought was the ugliest puppy I ever saw, she grew on me and now is beautiful, haha. The same is for the Ridgeline. Once I drove the pickup I was very impressed. I bought the RTL-E to get the safety features since we travel from South Carolina to Texas twice a year to see family and the older you get, a little assistance is well worth the money. I absolutely love this truck and expect it to be with me until death do us part with Honda reliability and perfect for small hauling that fit my needs. What percentage of people haul big cattle trailers or 5th wheels? This truck is not it, but if I want to haul it will. Just check out the you tube video of the guys doing the test hauling up the Continental Divide and it is quite impressive.. Five stars for me.
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
An excellent ride.
by GARY from HAYS
December 23, 2018
This truck does it all. Provides space to hall a 4x8 sheet of plywood along with groceries and the dog. Very quiet with no rattles. Love it.
Very smooth and quiet ride. The engine/transmission combination is smooth and powerful. I bought the Black Edition, and I am very happy with it. I have had full sized trucks for years. This truck meets my needs, I don't haul heavy loads or tow large items. If you are the average homeowner who needs a truck for around the house chores, you won't find a better choice. Averaged 25.6 mpg from Nashville, Tn to Gatlinburg , Tn round trip in economy mode on our first trip in it.
My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price.
Greatest Truck for most uses
by michael from plymouth
December 24, 2018
Great can hold a sheet of plywood, has a locking trunk, and can hold 5 adults comfortably. Tons of room in the back seat with enough cubbies to hide away almost anything.
The deal went well. I was happy with the price and service and the sales and finance people were friendly and very honest. If I buy another one I would return.
Great overall vehicle but.......tiny annoying.....
by B from DALLAS, tx
December 5, 2018
The truck is overall very well thought out and has many unique and creative features. Very comfortable vehicle overall.
Best example of non off road city truck.
However been to the shop couple of times with weird issues, nothing major and covered under warranty but still very annoying.
I had a great experience here at Lovettsville Auto. Everyone here is honest and very welcoming. I would definitely recommend this place to anybody searching for a used car.
Very clean and runs like a champ
by HarlowC from Cheyenne, WY
December 5, 2018
Always wanted a Honda Ridgeline Roomy and its a truck with the comfort of luxury. Excellent running vehicle I like it having 4 doors on this
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