I got a CR-V and I love it. Tom Gettler was very very helpful and he knows his work. He helped me trough the process with the best customer services. I highly recommend Tom and this dealership.
by Andy from Portland, ME
July 24, 2018
I have 2017 Ridgeline with 60K miles on it. The ride is great and can not be better for the truck. Some people complain about navigation but i realy like it. One think that I am not happy about is back view camera. The problem started when I had 40K miles. One day it was working and another not. Later it is stop working at all. The new one cost me $445 to order plus labor. Does not sounds like Honda product ! But I like this vehicle a lot. Unbelivable ride.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
by Holly from San Antonio, Texas
November 15, 2018
I enjoy everything about my Honda Black Edition especially the way the tailgate door opens, I carry my plants and do not have to crawl to through the door to get them. Great truck.
Jason Fry did an excellent job and took care of me with no fuss. He got me in and out with no delay and took good care of me.
A good unility vehicle for traveling and hauling
by onekathryn from Tacoma, WA
November 4, 2018
Exellent. I love all the electronics because I was in the weeds since I owned my last vehicle for 13yrs (2004). No electronics so the conveniences/safety features I have now, compared to that one, are over the moon. One thing I would recommend is for Honda to use a cover on the display WHICH DOES NOT SHOW FINGERPRINTS. Putting a shiny cover on a place that you use your fingers 100% of the time to make selections was a huge oversight.
Josh was very friendly and took the time to explain the service and prices! I was in and out of the dealership in about an hour!
A joy to own
by Tony B from Spruce Pine,NC
November 14, 2018
Wow we enjoy the trunk in the bed. The lay out is great. MPG is outstanding on a long trip. Wish that it would have more downshift control. Living in the mountains this is a big thing. Need more control without burning up the brakes
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Very reliable/comfortable vehicle
by Stealth01 from KC, Mo
January 2, 2019
The 2017 Ridgeline Black Edition has been 100% reliable since purchasing it! The truck is very comfortable to drive and ride in and the in-bed trunk is very useful! My only complaint is the occasional false alarm from the "Honda Sense" sensors when in the rain or snow.
I recently purchased my first vehicle at Roy Schmidt Honda and I couldn’t be happier with my experience! Jake Hotze was the salesman I worked with and he went above and beyond to find me a vehicle that best fit my needs and more! Jake along with the rest of the Roy Schmidt Honda staff was very knowledgeable, informative, and upfront about their vehicles and what they had to offer. After finding the vehicle I wanted, Ben Rohlfing helped me with my financing options and thoroughly walked me through every step of the way making everything very clear. What I expected to be an overwhelming experience turned out to be very straightforward and easy. Thank you for being so welcoming and patient and making me a first time vehicle owner. I look forward to doing more business with you guys!
by Goinwonce from Arizona
September 11, 2018
I wanted a full size truck and my wife wanted an SUV. The Honda Ridgeline is a perfect compromise and we are both very happy we purchased it. It is comfortable, drives nice and loaded with features. Cant go wrong with a Honda!
Was very good experience. Emir, Jesse and Mark were all great to work with and made it easy to trust Honda and purchase a vehicle.
A woman that loves her first Honda Ridgeline!
by ~Marianne from Albany, NY
August 1, 2018
My truck is a beauty! I bought my 2012 Honda Ridgeline used with 94,000 miles, no complaints. Not only is she pretty driving down the highway, she hauls my kayaks with ease! It is so convenient to just load them in the back, and the hidden trunk is an added storage bonus. I really love that it has a full back seat for passengers, nice leg room and they ride comfortably. I love my Honda Ridgeline!
Frontier Honda is a model business. Competent people with great customer service are the hallmarks of Frontier. Big and small issues are dealt with with efficiency and effectiveness.
Does everything well.
by James from Nashville
November 27, 2018
Very smooth and quiet ride. The engine/transmission combination is smooth and powerful. I bought the Black Edition, and I am very happy with it. I have had full sized trucks for years. This truck meets my needs, I don't haul heavy loads or tow large items. If you are the average homeowner who needs a truck for around the house chores, you won't find a better choice. Averaged 25.6 mpg from Nashville, Tn to Gatlinburg , Tn round trip in economy mode on our first trip in it.
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
All the truck you will ever need!
by Jeff the Jet from Wisconsin
November 21, 2018
Haul 8 foot sheets of plywood - no problem. Tow a 5000 lb. rated tilt bed trailer - no problem. Ride in the cab - excellent (even the backseat is comfortable at 6' tall. 24 mpg max so far - could use another road gear. 4x4 low locks rear differential and this machine will go through snow! Couple or air bag recalls - other than that 37,000 trouble free miles. Sport model has a great look.
The entire Team at Watermark is amazing. I specifically chose Jesse because of a promise I made to him 4yrs ago. Now, I didn't drive away in a 2019 Mustang GT or a 2019 F150 with a payment of $200 or $250 However, Jesse, Stephen, Tom & the entire team were fantastic. Every salesman there spoke to me, that says a lot about their leadership which comes from Mr Craig Questelle. Thank You Watermark Nissan Team!!
First I Truck I have owned.
by Cubz Wyn from Etna, OH
October 25, 2018
It has great looks, handles like a luxury vehicle, and has all the features I need. Hope to drive it for many years to come.
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
Very comfortable ride and quality finish.
by Local Easton resident from Easton
December 4, 2018
The truck met all of needs, is the right size for our family and has a great ride. Look forward to having this truck for years to come.
We inquired about a new vehicle to lease and ended up with the showroom model which was just what we were looking for. The next week we saw a great looking toy and purchased that also. Working with Jerry and Keith was awesome and very quick for busy people.
Great overall vehicle but.......tiny annoying.....
by B from DALLAS, tx
December 5, 2018
The truck is overall very well thought out and has many unique and creative features. Very comfortable vehicle overall.
Best example of non off road city truck.
However been to the shop couple of times with weird issues, nothing major and covered under warranty but still very annoying.
I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
So comfy and easy that you’ll forget it’s a truck
by BobB from Souderton
November 9, 2018
I’ve owned it for two years now and it been the best vehicle I’ve owned. I’m 52, so I’ve driven plenty. I do computer work, so I do not need a tradesman-level truck. I need a long-distance commuter vehicle that lets me haul a mountain bike or make a run to Home Depot. It’s nice to know that I can pull a 5000-lb camper if I want to.
The Black Edition is a pricey truck, but it is an easy driver.
Bob in the service dept got my car in immediately even without an appointment. He's really on the ball!! And I didn't have to wait for very long at all. Keep it up Bob..Tyvm!!.. Susan Hollon.
The truck that drives and feels like a car.
by Handy in Orlando from Altamonte Springs, FL
November 30, 2018
The most functional, full featured truck I've ever owned. Very innovative, many standard extras. And by far the best ride and feel on the road from a truck. It's like having the utility of a truck with the comfort of a vehicle . Roomy inside with lots of storage space. It has a trunk hidden in the bed of the truck and best of all the tailgate opens both down and also swings out for easy access to the bed of the truck. And this vehicle like many Honda models really retains it's value. All in all, a good solid value.
Excellent, just need to bring the car back to SEE why the engine light is coming on. The car is driving excellent but I am concerned about the engine light.
It’s excellent reputation is well earned
by Honda Tech Fan from Calgary
November 16, 2018
Yup, this is the one. Rides like a MDX, cleans up real nice, nice roomy interior but it’s the Honda tech that makes the difference. Safest vehicle in its class. Everything works, all the time. The info centre is a bit eccentric but it will be updated in the next iteration, and the sound on the upgraded Touring model is real nice. I hesitated paying for the premium model but worth the extra. Upgraded the fogs to LED and the white brightness lights up my world’ that I share with truant deer on darkened highways. Put on a Honda Spec high end tonneau cover and you’re good to go. Ride, smoothness and convenience insurmountable. Not overdone, done just right for an every day drive in the foothills of the Rockies - the playground of trucks. Truck or car’ Who cares, have fun and be safe.
My RDX developed a rattle in the steering column that was annoying. They found the problem and had it fixed within a couple of hours. So happy to be rattle free. The service was top notch!!
Love this SUV
by Biggulp from Hampton, Va
December 14, 2018
fell in love with this car the first time i test drove it, had to hold back how much i was crazy about this car when i finished the drive to make a good deal, very pleased
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