We had really good service here, and they helped us so much finding a new used car and working with us on how much we wanted to spend. Thank you all so much, and we will be definitely coming back in the future when we want another new car.
Best car i have ever owned!
by LEELEE15 from Layton, Utah
January 5, 2019
This car has everything from AWD to navigation! It has lane assist and not to mention 3 differently angled back up cameras! I've never drove a car that handles so well in the snow. I would recommend this car to anybody. It had great leg room in the back (trust me i checked, i have very long legs) and they fold flat if you need the extra space. I dont have a single bad thing to say about this car. Honda's are amazing cars!
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
So Far, Great Little Car!
by Fit Bobbi from NORTHBROOK, IL
November 29, 2018
I love this car and Muller Honda could not have been more helpful in helping me obtain it. My 1994 Saturn with will over 100,000 miles on it finally died. I've owned this car for two years now and I am extremely pleased - it's a fun car to drive. Finally, I can go to Home Depot and put items in the hatch back - they actually fit for a change - there's all kinds of room plus the back seats fold down making even more room. Leg room in the car is very good - the instrument panel is not cluttered with all kinds of buttons, knobs, screens, etc. I find the seating very comfortable and, in fact, when I'm in the car the seats actually relieve some of my back pain. The only draw back I have about the car is the rear vision out the back and side windows. I think that might be the reason Honda puts the great big outside mirrors on the car. You just have to be a little careful backing up and watch what you are doing. If this car lasts as long as the Prelude did, I'll be extremely pleased.
I was pleasantly surprised at the professionalism shown at the Salem BMW facility. Craig was not only extremely knowledgeable but courteous and fun to talk to. It was one of the best car-buying experiences I have ever had!! Thanks you Craig and Erin.
Very reliable/comfortable vehicle
by Stealth01 from KC, Mo
January 2, 2019
The 2017 Ridgeline Black Edition has been 100% reliable since purchasing it! The truck is very comfortable to drive and ride in and the in-bed trunk is very useful! My only complaint is the occasional false alarm from the "Honda Sense" sensors when in the rain or snow.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
by Alma Ibarra from San Rafael, CA
December 2, 2018
It has great mileage, lots of room for its size, had minimal consumer complaints, only one recall that was fixed, and looks cute and sporty.
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
The answer isn't always Miata
by ProfessorJ from Charles Town
November 16, 2018
Not to malign the MX-5...its a fantastic car. But I've always felt it was a bit short on power. The Honda remedies this with a healthy but not overpowered 240hp and a scalpel-sharp chassis.
If winding a 4 pot motor to almost 9k rpm doesn't put a smile on your face check your pulse...you might be dead.
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
Most reliable car I've owned.. very happy!
by David JACKSON from North Charleston
December 31, 2018
This car is amazing, my family loves it. I would definitely recommend purchasing one if it's what your family needs. We are thrilled with it so far.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
Honda builds cars built to last, but not perfect.
by FrankLS3 from Passaic, NJ
January 1, 2019
In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
I filled out an online lead form about a car I was interested in buying. The call was returned to me within an hour. Big Dan talked me into stopping down to take it for a test drive. It was an hour away from my house but worth the trip. The price was fair and it felt very professional and legitimate to work with these folks. They have great quality cars to choose from. For the most part they are dent free, well taken care of, desirable pre-owned cars. After a brief test drive, it was a no-brainer that I should purchase this car for my wife.
The finance process was so quick and simple. We were done with papers in about 15 minutes. The total experience was not even an hour. The even better wow experience was that we were snowed in for two days following the purchase of the car but they delivered it to our doorstep anyway.
From the the first phone call to the last text to follow up on my overall satisfaction, the experience was outstanding. There are not enough stars on this app to give you the full perspective on how top-notch this buying process was.
Now we are two days into owning this car and my wife is totally impressed that a used car could be that solid, drive so tight, and feel like a new car even though it has 90,000 miles on it. It is a 2011 mini Cooper that we bought. It is almost flawless for a car of that age and mileage.
John in finance was so helpful and responsive. He got a rate established for my wife that was beyond what we could've asked for based on her poor credit history. We wound up opting in for the extended warranty, after all it is a used BMW product.
The selection of cars, motorcycles, and other toys made it seem like a car Disney World/hidden gem out there in Albany. I've never been to that area before but I had a great trip and it's worth the drive from the Portland area.
Best car ever
by Honda fit sport from Spartanburg sc
November 16, 2018
Great buy for the money very economical car great on gas
Very well belt engine is very quiet and transmission swifts very nice
Feel very safe driving this car
Will recommend for everyone
Love that it has pedal swifters
We bought a used vehicle from Aaron and Kelley. Our experience was great. We had are 2 younger kids with us and we were on a time limit. They got us in and out in no time, they were both super friendly and professional!! It was by far the best car buying experience we've had. We had been to 2 other locations and we had a terrible experience. We love our car and would definitely buy from them again.
We recently had to take our car in to have a window serviced it did not fall under our warranty but because we had just bought the car the service center went ahead and covered it for us. All-around it's been a great experience and we would highly recommend them to anyone
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
best road car I have every had!!
by Jeffrey S from Tucson, AZ
December 14, 2018
I have done many road trips with this car and have been more than satisfied 100 times over! I knew I always wanted a Honda and will buy another in the future.
Enjoyed the gal who helped me. She was very friendly. Fast and efficient as well. Very courteous. My car was in and out very quickly.
by Lobo from Tampa Bay, FL
January 9, 2019
I wanted small with 4 doors and the availability of space, if needed. I wanted good gas mileage, and the reputation of reliability. Additionally, good styling and a sun roof. The Fit has all this. Plus it corners well, and has good "punch."
Absolutely the best buying experience I've had yet! I showed up at lunchtime and had only a short time before having to go back to work. Mark Cannell and his coworkers worked hard to get me out of there quick and with a great deal, then went out of their way to even deliver! Thank you!!
This is my third Honda Accord sedan since 1994
by Louis R from Baytown, Tx
November 27, 2018
This Honda Accord, as my two previous Accords, is an excellent sedan for performance and reliability. I addition to my 2010 model, I still own a 2000 Honda Accord with over 150,00 miles.
Brian Osgood really went to bat for me regarding my 2007 Dodge Ram 2500. Had nearly $3000 in warranty work finished in a timely manner, and Brian's in-person and phone communication over the course of a week's worth of work was always polite, friendly, and made me feel like things were getting done. Just wanted to let others out there know that you CAN have an excellent working relationship with your service department, especially here in Corvallis at Wilson Motors. Thanks again, Brian!
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
One of the best cars for the money.
by Noodleholic from Minneapolis, Minnesota
January 14, 2019
This car is great on gas, performs well for a commuter car, and is very reliable. CVT is great and helps you save gas. My next car will mostly be a Civic.
I came here to buy a used car. Most of the used cars had 10 year 100K mile warranty, and it is truly included with the used car. Most places I have been try to sell you it after you already agreed to a price. Here they had the warranty included. Best place I have ever purchased a used car from. I will be back!
Excellent car at a very good price.
by Christopher from Butler
December 23, 2018
This car meets my needs, reliability, price range, low miles, color, all wheel drive, gas mileage, ease of changing of oil & oil filter, and change from my older ride.
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