Totally enjoyable experience!
Colt, My sales man, was friendly, polite, extremely knowledgeable and a generally very pleasant young gentleman!
Dewey, the financial guy was so conscientious and went above and beyond to make the deal as pleasant as possible, even finding a better interest rate after the deal was agreed upon!
Can Not say enough good things about the entire process and staff!
Everything went perfect, from calling the store and dan confirming the vehicle, to sending extra pictures and videos and my expectations were exceeded when I arrived, the truck and paperwork ready and out in less than an hour. Id make the 5 hour trip again in the future just to stay away from sitting in a store for 4 hours.
by Pat and Lynn satisfied customers! from Doraville,Georgia
May 6, 2018
It was definately worth the drive to Blue Ridge! The owner Tim Ford and his entire staff were personal and very helpful . Tim helped us with our trade in and made it possible for us to get a very nice used Ford and stay within our price range! Most enjoyable experience!
My fan blower actuator door broke and making noise
by Mike and Stephanie from Fairhope, AL
January 3, 2018
While on my honeymoon in Blue Ridge GA my inside fan started making a loud noise when the blower was on high and vibrated the whole dash! So I called North GA Ford to make a service appointment. They got us right in and diagnosed the problem right away. Unfortunately it was a broken actuator door to the fan blower. The service manager Brian gave us the bad news at first which was a day and a half fix once they got the part there. Since we were only gonna be here till Friday on our honeymoon we wouldn't have time to fix it here. And it would have been an expensive fix since my truck was out of warranty. A few minutes later Brian came back in with great news saying that when they put it back together without the broken part that everything would work as normal except the recirculating air switch for the cabin inside/outside air and that we didnt ever need to fix that if we didn't want to! Such great news and especially since it was our honeymoon and first time in Blue Ridge! Plus while we were there they fixed a recall which was pending anyway! So it was a great experience with really honest and nice guys at North GA Ford! I highly recommend them to anyone with a repair or service need.
Having been an automobile dealer for 30 years I look at dealerships as a client in quite a different manner. I must say I was impressed with Jason and Dan and the speed and efficiency of the service department. The cleanliness of the facility was excellent, the friendliness contagious right into the waiting room with the other waiting customer. We didn't wait long, we didn't have to wait forever for an appointment and it's for sure comparing it to my old facility this one is "A1!
Will be going there for service on going!
Found the car I needed online. Got prompt reply and all information was already in the ad at cars.com and on autotrader.com. I drove an hour to meet with the salesman, Chris, who was very nice, patient, and prepared. We took a test drive and Chris handled everything else. He went above and beyond handling the transaction fairly and quickly.
Since I crossed a state line to make this purchase, I would only change one thing. I would have the dealership be more knowledgeable where out of state sales expenses are concerned. If they had known the true final price of the purchase, I could have included North Carolina property tax and tag in my loan. Since this dealership is located less than 15 miles from the North Carolina State line I feel it is irresponsible not to be expected to know this.
I was in Hiawassee on vacation when my 2011 GMC 3/4 ton diesel started displaying numerous messages, would not shift gears, etc. Service Mgr Derek Cheek told me the problem was the transmission control module. The part was ordered and installed the next day . Mr. Cheek understood that I was in a jam and expedited the repair. He and his staff were excellent to work with.
My appointment was scheduled quickly and when I went in to get my service done, I was taken back on time and finished in a quick manner.
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